RideGuru Newsroom

As summer vacations kick into high gear, millions of travelers are preparing for their European escapades. In response, Uber has unveiled a suite of new offerings aimed at providing tourists with unparalleled boating experiences across some of Europe's most sought-after destinations.

Among the standout additions is Uber Yacht, set to grace the shores of Ibiza this August. Building on its successful launch in Europe's party capital last year, Uber Yacht promises an affordable yet luxurious travel option. Vacationers can now pre-book a private yacht for the day through the Uber app, setting sail from Ibiza Town Marina daily at 12pm. …

Lyft has reached a significant agreement with the Massachusetts Attorney General’s Office to safeguard driver independence while introducing new benefits for drivers.

In the previous year, more than 35,000 drivers in Massachusetts utilized the flexibility offered by the Lyft platform. These drivers, including small business owners, family caretakers, teachers, and MBTA bus drivers, chose ridesharing to supplement their income. The new agreement provides these drivers with the benefits they desire while maintaining the independence that initially attracted them to Lyft.

Central to this agreement were the drivers themselves. A notable 91% of Massachusetts drivers on the Lyft app supported a …

Image Credit: Uber.com

 

With Uber, returning packages is a breeze! Through Uber Connect, you can return your packages without having to leave your house!

To return a package simply open your Uber app and navigate to Uber Connect. Then select “Return a Package" and select a nearby postal carrier. Once confirmed, Uber will send a courier to your door to pick up the package/s and drop it off at your local USPS, UPS, or FedEx location. Once your package has been picked up you can track your package in real time and your courier will send you a photo …

In the world of customer service, there are always great service providers, who go above and beyond, bad service providers, who seem like they’d rather be on vacation, and everything in between. One of the nice things about rideshare platforms is the ability to rate. Not only can a passenger rate their driver, but the drivers can also rate the passengers. No one wants a bad driver or a bad passenger; they’re both miserable. 

Rating scales for both Uber and Lyft are one to five stars. It is custom to always give 5 stars unless your ride was less than …

Image Credit: Lyft.com

 

When a user opens their phone and types a few words, they can quickly secure a Lyft ride to their destination. This process is designed to feel effortless, as if a friend is picking them up. Jason Laska, a principal software engineer on Lyft’s mapping team, emphasizes that the goal is for the system to be so seamless that users don’t even notice it working.

This seemingly simple process is driven by advanced machine learning algorithms. Here’s an inside look at how Lyft utilizes machine learning to generate faster, more accurate routes and more convenient pickup spots, …