Return your Packages with Uber

Posted by: RideGuru Team Oct 10, 2023


Image Credit: Uber.com


This week Uber announced a new feature to make returning packages a breeze. Now through Uber Connect, you can return your packages without having to leave your house!

To return a package simply open your Uber app and navigate to Uber Connect. Then select “Return a Package" and select a nearby postal carrier. Once confirmed, Uber will send a courier to your door to pick up the package/s and drop it off at your local USPS, UPS, or FedEx location. Once your package has been picked up you can track your package in real time and your courier will send you a photo of the receipt after drop-off.

You can return up to 5 prepaid and sealed packages at a time through Uber. Each package return is a flat $5 fee or $3 for Uber One Members. While any packages that is prepaid with a label or QR code can be sent through Uber, Uber does state that packages should be worth less than $100 and under 30 pounds. The packages also need to follow Uber’s shipping guidelines, which prohibit packages with alcohol, highly perishable foods, gift cards, fragile items and more. 

According to Uber, “79% of shoppers under 30 think mail returns are somewhat or very annoying. And with the busy holiday shopping and gifting season fast approaching, we know returns are inevitable – whether it’s the wrong size, the wrong color, or the wrong gift idea entirely. Now, Uber can help you get your return en route — saving you time, effort and most importantly, getting you one step closer to a refund.”

Uber Returns are currently available in the following areas: Atlanta, Austin, Baltimore-Maryland, Boston, Charleston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Connecticut, Dallas, Denver, Detroit, Fort Myers-Naples, Hampton Roads, Honolulu, Houston, Inland Empire, Indianapolis, Jacksonville, Kansas City, Las Vegas, Lehigh Valley, Los Angeles, Miami, Milwaukee, Minneapolis – St. Paul, Nashville, New Jersey, New Orleans, NYC Suburbs, Orange County, Orlando, Palm Springs, Philadelphia, Phoenix, Pittsburgh, Portland, Raleigh-Durham, Richmond, Sacramento, St. Louis, Salt Lake City, San Antonio, San Diego, San Francisco, Seattle, Tampa Bay, Tucson, upstate NY, and Washington D.C.

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