RIDEGURU
Angela Taylor (RedANT)
Ride Scholar from Seattle
1072 Rider DriverActivity
Posts by RedANT
No posts found.Featured Answers by RedANT
-
The Uber driver app in the Google Play store has a rating of 4.4/5 stars. I posted a comment/rating on Google Play:
Me: "If drivers have a 4.4/5 star rating, Uber calls us failures and deactivates us. Why is this rating acceptable or different?"
Uber: "Hi RedANT. This doesn't sound right. We want to take a closer look into this for you. Please send a quick note to t.uber.con/drivercontact so we can connect."
(Needless to say, I did NOT contact them with my real information)
-
Old system:
$25 trip @ 2x surge = Passenger pays $50 (driver made approx 65% of the total = $32.50, and Uber/Lyft made approx 35% of the total = $17.50)
New system:
$25 trip @ 2x surge = Passenger still pays $50 (Driver makes 65% of $25 = $16.25 + a $2.50 fixed "surge" = $18.75 earned by driver. Uber/Lyft collect the balance of $50 - $18.75 paid to driver = $31.25 = approx 63%) Driver pays for 100% of their car payment, insurance, gas, and maintenance. Uber/Lyft does nothing but change policies and adjust app settings to increase their share. Passengers get fleeced.* Please note that all numbers are approximate, and will vary greatly depending on the area you're in.
** Driver pay was previously paid based on a per minute rate + mileage rate + surge multiplier.
Pay is now based on a per minute rate + mileage rate + a flat surge fee that is a fraction of the former multiplier payout. This change effectively increases Uber and Lyfts share of the fares significantly, taking money out of driver pockets and increasing company revenue. Regardless, I'd bet that Uber and Lyft will still post huge Q1 losses as they head into their respective IPOs.
This is why drivers are pissed. (And rightfully so)
I believe that calculation can vary depending on the laws and regulations in the country that you're in. Your best bet is to contact the rideshare company in your area directly and see if they'll give the information to you.
As stated earlier, in many places THE LAW REQUIRES THAT THOSE RECORDS ARE RETAINED. This isn't an Uber ofLyft issue, but rather requirements by the government entities that regulate rideshares and taxis.
When crimes are committed, when people dispute trip details, when audits are done to ensure the integrity of the system, those records are necessary. Since you are the only one outside who has access to that information, no privacy issues are breeched.
That's exactly how it works. The request goes to the next person in the queue. We receive the request (which shows your rider rating) and decide on whether to pick you up or not based on it.
Is 4.73 a bad rating? I try to keep things relative. If my rating on Uber goes below 4.66 I seriously risk permanently being deavtivated and banned from driving on the Uber platform... FOREVER. (For Lyft, that can happen with driver ratings as high as 4.8) My justification is that if you have a rating that can get me fired, it's not worth risking my $50k /yr part time job over.
This was once discussed in another forum, and the general consensus is that this would be an INCREDIBLE deal if it wasn't limited to just the bay area.
I find this hard to believe. Uber has sent me the "verification" dialog more than a few times, almost always when most inconvienient, and I've "verified" while shooting them the bird of making the "L for loser" on my forehead without problems.
Uber and Lyft brought this on themselves with oversaturation of the market and deterioration of driver compensation. They may have been able to pay off politicians at one time, but that ship has sailed and the time has come to pay the piper for their misdeeds. Finally repuudiation of Uber's lies.
The Seattle city council toyed with these issues before, so I can only hope that they'll follow in the footsteps of NYC.
Catch a city bus and hand out blankets to the cuties?
I've never taken a trip more than ~200 miles, which only paid ~$175 (+$50 tip)
That experiment failed as spectacularly as their "Taco time!" idea.
The problem with these companies is that these "ideas" are invented, approved and implemented without driver feedback. If you've never spent time behind the wheel of a TNC vehicle, you really shouldn't be making sweeping changes that may present personal conflict or legal liability.
If your rider rating is below 4.7 don't expect me to pick you up. I assume that passengers with low ratings are short trips, no tips, rude, demanding or otherwise "needy."
I'm not saying you won't get a ride, you're just going to see fewer and fewer drivers willing to pick you up, time to get a ride will increase, (sometimes significantly) and the driver quality og those picking you up will start to erode.
I don't thnk there is a way to delete it from the rider app without actually deleting the Uber app. Your account, however, will still have the information attached because its required by law in many states.
Hoping that NYC succeeds in this. If it works, hopefully other cities will follow.
I have 5 seasons/114 episodes of the series on my PLEX server, although I haven't actually watched the show since the late 70's.
(Collecting movies and TV shows is a hobby)
Lyft passengers tip more often, but the amount that they tip is pretty much the same.
Of all the things I was accused of, crying was the least likely to be true.![yell]()
Do I scream obscenities at pedestrians? not usually with passengers in the car.![embarassed]()
Can my comments to riders be terse at times? Maybe, but I'm pretty sure that wasn't the case here.![wink]()
When Lyft support rudely contacted me, I demanded the time and day this occurred so I could pull the video from that shift. "We can't do that."
What was the origin and destination of the ride? "We can't say."
Did the passenger provide any more details? "No."
Was a police report filed for my supposed "dangerous move?" "No"
Do you have any eyewitness testimonies to support the accusations? "No"
"So it's my word against his, I'm a 4.96 driver who has been driving for more than 40 years, has ZERO tickets and ZERO accidents, and that means nothing to you?"
My account was re activated within a few hours.
THANK YOU!
I did a "dangerous move" but my safety was GOOD
I screamed obscenities at a pedestrian and was rude to the rider, but luckily my friendliness was GOOD
But none of it matters because Lyft says "Awesome! You're doing great out there."
Because if you use "TNC" people get confused and ask "what the hell is a TNC?" Even the term rideshare company confuses people. You often need to further simplify it for them to a single word... "UBER," before their eyes light up in acknowledgement.
They "airplane mode cheat" was a way for drivers to decline rides without Lyft destroying their acceptance rate.
If I'm on the road and a passenger requests a ride, I look at what type of ride it is, (shared rides are automatically rejected) then I look at the riders rating. If their rating is good I accept the ride. If their rating is bad, I can either take a chance picking up a potentially bad rider, or I can reject it and have Lyft pwnalize me by making me ineligible for unreasonably unattainable power driver "bonuses" and making me ineligible for their rental car program. (I own my own vehicles, so that doesn't affect me)
If you were a driver and Lyft tried to force you to take a "bad" passenger, should you be allowed to decline? If you answred yes, you, too, would probably receive that message on occassion.
Just as passengers demand certain minimum standards of us, we also demand certain minimum standards for those we choose to allow in our vehicles. (For me, no shared rides, minimum 4.7 rider rating) No conspiracy here.
My cold demeanor? Please revisit your statements before slinging further insults. Many New Yorkers once wore such statements as a badge of honor. Obviously things have changed over the years.
Once upon a time a company named AOL dominated the online world, and thought that the world would continue to revolve around them. Times evolved, and today they're nothing more than 3rd world content providers. What happened? They did exactly the same thing cabbies did. They believed that they were safe and stagnation was their downfall. Learn from their mistakes and EVOLVE rather than expect the good old days to keep rolling. Eventually the party DOES end.
If you're offended by my "OMFG" statement, and choose to label this disabled great grandmother an asshole for having an opinion, there's nothing much more to say. Guilty as charged. (people have called me a hell of a lot worse but I still survive)