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As an Uber/Lyft driver, what have you been accused of by riders?

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JimHemlock
141 Rider
 Posted 1 year, 9 months ago

There must be some good deactivation stories.  

I also noticed that Lyft provides feedback directly to the drivers, right?  Like areas of improvement?  A driver showed it to me once.

Comments

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    RedANT
    1075 Rider Driver
     1 year ago  (edited 1 year ago)

     photo bs.jpg

    I did a "dangerous move" but my safety was GOOD

    I screamed obscenities at a pedestrian and was rude to the rider, but luckily my friendliness was GOOD

    But none of it matters because Lyft says "Awesome!  You're doing great out there."

    Show Hide  8 Replies
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      HemiDodge
      360
       1 year ago

      You have to upload it to another source, like imgur and then source the image's url.   or if the image is already on the Internet somewhere, you can copy/paste into the editor, and it just thros it on. 

      I don't think you can upload it to rideguru.com.

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        RedANT
        1075 Rider Driver
         1 year ago

        THANK YOU!

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          chawes
          747 Rider Guru
           1 year ago

          We are planning to add uploading of images in the (somewhat) near future, along with a new editor which will be better than the current one. For now, HemiDodge has it right.

          Thanks for being patient!

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      ShannaKZ
      36
       1 year ago

      That is awesome.  Can't make this stuff up.  

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      dianeJH
      71
       1 year ago

      LMAO, then proceeded to weep...

      Was this passenger being funny or did you really weep?

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        RedANT
        1075 Rider Driver
         1 year ago

        Of all the things I was accused of, crying was the least likely to be true.  yell

        Do I scream obscenities at pedestrians?  not usually with passengers in the car. embarassed

        Can my comments to riders be terse at times?   Maybe, but I'm pretty sure that wasn't the case here.  wink

        When Lyft support rudely contacted me, I demanded the time and day this occurred so I could pull the video from that shift.  "We can't do that."

        What was the origin and destination of the ride?  "We can't say."

        Did the passenger provide any more details?  "No."

        Was a police report filed for my supposed "dangerous move?"  "No"

        Do you have any eyewitness testimonies to support the accusations?  "No"

        "So it's my word against his, I'm a 4.96 driver who has been driving for more than 40 years, has ZERO tickets and ZERO accidents, and that means nothing to you?"

        My account was re activated within a few hours. 

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          StevenL-NYU
          141 Driver Driver
           1 year ago

          that's pretty badass.  I love it how your reputation and the 4.96 shuts everyone up. 

          Those speak louder than words.

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          dianeJH
          71
           1 year ago

          haha, I hate how hard Uber/Lyft are to work with, it is ridiculous that you have video evidence proving you are right and they wouldn't give you the details needed to be able to prove your innocence. Glad they reactivated your account quickly though.

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    BrianTheScrewDriver
    434 Driver Driver
     1 year ago

    cabin smelled like marijuana.

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      TomHarding
      10
       1 year ago

      Always use a deordant loke Fabreeze to "clear the air" when the cabin has any kind of smell, other than pizza

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        BrianTheScrewDriver
        434 Driver Driver
         1 year ago

        I feel like I have higher-than-average pot smokers as a driver. 

        I feel like I've hit a new low in my life, every time I am Febreezing and airing out my car, in a panic to get it ready for the next fare.  I mean, I am doing this on street corners, middle of intersections, weird parking lots.  and at weird times of the day.  All in a mad-rush so it's ready for the next person.

        Pax has no idea how much work we do between fares.  

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          JPoland
          178 Driver Driver
           1 year ago

          I was just doing this last night in a McDonald's parking lot.  I saw another driver doing the same thing across the lot.  He was dumping sand off of the floor mat, and I was vacuuming out the trunk.  and this was like 11:45PM.

          Our eyes locked.  and we gave each other the silent nods.  and continued on with our shift.

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      DriveMeToTheMoon
      285 Driver Driver
       1 year ago

      yeah, what do these riders expect from Lyft drivers in San Francisco, ya know?

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    BrianTheScrewDriver
    434 Driver Driver
     1 year ago

    These aren't mine but it's pretty funny.  So much reality to it.

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    Granny0214
    5 Driver
     1 year ago

    I got a group of girl one night took them 25 min away from town I drove on highway she talked to me all the way to her house.we get there it's raining so I pull up in here driveway on a incline pretty steep. So I back out of driveway go one block my account was deactivated. The girl told them I was drunk I don't drink or do drugs. Instead of Lyft contacting me to go get tested they cut me off and her girl throw up in my an they just want to get out of paying for it.

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      ChrisWeston
      95 Rider
       1 year ago

      That's messed up.    Is there a happy epilogue here.  I can't sleep knowing these jerk-offs exist.

      You know where she lives.  You should just sit in her driveway every night. 

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      CWalcutt75
      252 Driver
       1 year ago

      I thought you had two chances before you got deactivated.  I had a time where this pothead was on my car and totally stunk up the cabin.  (He wasn't smoking in the car but just smelled like pot.)

      Of course the rider after him smells it, and I even KNEW that may lead to being reported.  ...and I did.

      Luckily, I got a nastigram from Lyft but was only a verbal warning.

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      FuegoJuno
      125
       1 year ago

      Passengers do ANYTHING to get out of paying.  It's completely shameless. 

      You must have been caught up in this:

      https://ride.guru/lounge/p/have-you-seen-this-get-free-rides-by-puttin-yo-uber-and-lyft-drivers-on-blast

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    TomHarding
    10
     1 year ago  (edited 1 year ago)

    It seems the favorite bad comment is "safety". Interesting to get a "safety" complaint from someone that is a Pool rider, most likely has a suspended or revoked drivers license and smell like they just took a bath iin beer.

    I usually avoid Pool and Line trips unless I need trips for the bonus.

    Show Hide  2 Replies
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      eshughes77
      116
       1 year ago

      I don't understand.  What kind of "safety" complaints can you get on a rider feedback?    Is it like, "My driver didn't wait until I buckled my seatbelt before he started to drive"? 

      ...or, maybe "He drove dangerously, weaving back and forth out of lanes"?

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        ryanLarson
        46
         1 year ago

        I don't drive for Lyft (or anyone) but do these feedback come from Lyft or does it come directly from a passenger?  I see some screenshots here, but I don't quite get it.

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    dracomalfoy
    185 Driver
     1 year ago

    My car not being the right temp, being rude, music too loud...

    Riders are picky pricks.

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    StevenL-NYU
    141 Driver Driver
     1 year ago

    Here's a good one.  Well, which is it?  LOL.

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    Bigfrank
    433 Driver Driver Rider
     9 months ago

    Farting ,then the genius opens the window  to let all the sewer smell in the car

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    Bigfrank
    433 Driver Driver Rider
     1 year ago

    A passenger told me it smelled in the car and  told her I  been consistenly farting because I had rice and beans for lunch.  Since most passengers are tightwads I have to be cost effective on what I eat

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      ChrisWeston
      95 Rider
       1 year ago

      I am sure she appreciated the honesty.  5-stars.

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    lguirch
    79 Driver
     1 year ago

    I only get my feedback emailed to me on Fridays from Lyft, not sure if there is a way to actually see it real time form the app itself

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    mboscorelli
    250 Rider
     1 year ago

    From last week's post.

    "Stopped the car mid-trip to yell at a pigeon."

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    FlutterShy
    310 Rider
     1 year ago

    This is my favorite.  It isn't mine btw.

    "Just felt uncomfortable.  He was whistling a lot."