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2017 Survey Results: Driver Earnings, Satisfaction and Demographics (1/17/17)

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RideGuru
304 Rider Driver Driver Guru
 Posted 5 years, 8 months ago

With over 1,100 driver responses, this Rideshare Guy survey is one of the largest surveys of drivers on record. Check out some of the key takeaways and visit the full survey to learn more.

Key Survey Takeaways:
  • Lyft drivers are happier, higher paid and higher rated: 75.8% of Lyft drivers reported being satisfied with their Lyft driving experience compared to just 49.4% on Uber.  Lyft drivers also reported earnings of $17.50/hr compared to just $15.68/hr for Uber drivers.  Lyft drivers reported an average rating of 4.88 while Uber was slightly lower at 4.84.
  • Income discrepancies: We took a look at earnings by gender and found that women reported earning $14.26/hour, while their male counterparts reported earning $16.61/hour.  Those drivers in the 61+ range reported almost $3 per hour less than the 18-30 category and there was a distinct negative correlation between increased age and lower reported earnings. Black or African-American drivers (Uber and Lyft) reported earning $13.96 per hour compared to the average reported hourly earnings of $16.08 for all Uber and Lyft drivers.
  • Elderly rideshare drivers: Despite passenger demographics that favor the young, driver demographics are skewed the other direction with 54% of drivers indicating that they are 51 or over and 77.5% of drivers indicating that they are 41 or older.  
  • Lots of work options: 67% of drivers reported working for at least two services but 75% of drivers indicated that they primarily work for Uber.
  • Drivers satisfied with Uber but not UberPool: Of the 863 drivers who indicated they primarily drive for Uber, 49.4% agreed with the statement that they are 'satisfied with their Uber driving experience', …

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With over 1,100 driver responses, this Rideshare Guy survey is one of the largest surveys of drivers on record. Check out some of the key takeaways and visit the full survey to learn more.

Key Survey Takeaways:
  • Lyft drivers are happier, higher paid and higher rated: 75.8% of Lyft drivers reported being satisfied with their Lyft driving experience compared to just 49.4% on Uber.  Lyft drivers also reported earnings of $17.50/hr compared to just $15.68/hr for Uber drivers.  Lyft drivers reported an average rating of 4.88 while Uber was slightly lower at 4.84.
  • Income discrepancies: We took a look at earnings by gender and found that women reported earning $14.26/hour, while their male counterparts reported earning $16.61/hour.  Those drivers in the 61+ range reported almost $3 per hour less than the 18-30 category and there was a distinct negative correlation between increased age and lower reported earnings. Black or African-American drivers (Uber and Lyft) reported earning $13.96 per hour compared to the average reported hourly earnings of $16.08 for all Uber and Lyft drivers.
  • Elderly rideshare drivers: Despite passenger demographics that favor the young, driver demographics are skewed the other direction with 54% of drivers indicating that they are 51 or over and 77.5% of drivers indicating that they are 41 or older.  
  • Lots of work options: 67% of drivers reported working for at least two services but 75% of drivers indicated that they primarily work for Uber.
  • Drivers satisfied with Uber but not UberPool: Of the 863 drivers who indicated they primarily drive for Uber, 49.4% agreed with the statement that they are 'satisfied with their Uber driving experience', while just 36.2% disagreed with that statement.  But when it comes to UberPool, we found that 56.5% of drivers disagreed with the statement that 'they are satisfied with their UberPool experience' with just 13.1% agreeing.

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Comments

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    RelaxedRecliner
    57
     4 years ago

    WHAT?  77.5% of the drivers are 41 or older?  Come on, that's not true.  I bet 77.5% of the people who took the survey are 41 and over.  that can't be for the general public.  This guy's audience must just be older.  Perhaps because younger people don't need help on how to use their rideshare apps.

    • Elderly rideshare drivers: Despite passenger demographics that favor the young, driver demographics are skewed the other direction with 54% of drivers indicating that they are 51 or over and 77.5% of drivers indicating that they are 41 or older. 

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    lilly
    1026 Rider Guru
     5 years ago

    Crazy that only 13.1% of Uber Drivers like UberPool. I know many drivers who are not happy with Uber's pool option, but that number is even lower than I expected.

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      DonutDrivers
      246 Driver Driver
       4 years ago

      Drivers don't like them because it's a logistical nightmare.  Multiple stops, more people, stress of handling more customers, wear and tear on the car.

      Looking for passengers is the most stress part about the job, and to make it worse, you don't get paid while looking or waiting. (since you aren't driving).   Why do it more than you have to?  

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      RelaxedRecliner
      57
       4 years ago

      I bet the Uber Eats is worse.  Like 5%.