RIDEGURU
RideGuru's friend, Brett from Ridester.com, has a big announcement. He ran a successful survey with thousands of rideshare drivers participating (RideGuru helped too!) and he has come up with his findings and have published them on the site. See below for his announcement.
"Good morning! Brett here again for Ridester.com.
Here at Ridester, our team lives and breathes rideshare driving by creating and discovering strategies to help drivers just like you become more efficient, improve ratings, and overall, increase income.
But to continue our mission, we realized that we first needed to figure out how much drivers are actually earning. So, our team put together a quick survey that measured both driver earnings and satisfaction.
We asked the driver community to participate, and the response was astonishing.
Over 2,600 active drivers took our survey, which allowed us to analyze $1,027,585 in driver earnings that represent 62,583 paid driver hours.
After getting the data, we thoroughly analyzed it and compiled our final results into our newest article, Ridester’s 2018 Independent Driver Earnings Survey.
Our final results are interesting, to say the least. While some parts fall in line with what has been previously reported about driver earnings, many of our findings are unique.
I don't want to give away any surprises though, so take a look at the article and see for yourself. Here's a link to each section:
So what are you waiting for? Give the article a look, and if you like it, make sure to share it with your friends!"
Comments
Now that upfront pricing has spread nationwide and surge/prime time have pretty much been eliminated, I'd be curious to see how many drivers still think positively of the rideshare companies. It's sad that so many people are willfully ignorant to how things really are run.
We actually also measured driver satisfaction in our survey, and the results are grim: https://www.ridester.com/2018-survey/#satisfaction
Over 70% of drivers that we polled gave Uber less than 3 stars in that regard. The majority of drivers aren't happy with what they're earning
Doesn't surprise me, I have never actually heard of a driver who likes Uber as a company.
"Even as we walked drivers so carefully through this series of questions, their self-reported average earnings came in 37.01% higher than their screenshots showed."
Wow. We suck at math I guess. But seriously, that is a really big discrepancy.
It is a big discrepancy. However, it's easily avoidable by simply looking at hard data like screenshots.
It's a well-known phenomenon with income surveys that people will over-report or under-report for a variety of reasons. A common reason for over-reporting is that people want to make themselves feel good about the decisions they've made about their work. Probably for a lot of drivers it's just really hard to admit they only made $13 or $14 an hour when they just put in so much hard work... so they put down $17 an hour!
Yeah. I can definitely understand this.
Interesting, makes sense!
Sad that when you factor in tips our hourly wage only rises by $1. Uber pax are the WORST tippers!!
Overall, yes I agree. Uber passengers are bad at tipping, especially when compared to Lyft passengers. I think a lot of this has to do with the fact that Uber actually encouraged riders not to tip, up until they changed their tipping policy recently. Unfortunate, but drivers are still feeling the effect.
Wow, interesting that they took actual earnings. Who knew we were so bad at reporting our own income. lol
When we did the survey, we wanted to avoid drivers answering the questions with any bias. By collecting screenshots, we were able to avoid confusion and deal in facts.
By doing it this way, we avoided answers that reflected...
"88% of our respondents reported being American citizens while just 12% reported being foreign-born."
K I'm gonna nitpick here. American citizens can be foreign-born. Just sayin.
Haha! Yes, that's true... American citizens can be foreign-born but non-citizens cannot have been born in the US!
Well, unless they were US born but then somehow denaturalized... like if they went and fought with ISIS or somethin.... lol
But then I guess they wouldn't probalby be driving for Uber huh.
Yeah... probably not!! Hopefully not!
Interesting, I love how it is broken down by top earning and lowest earning cities. Also, does anyone on here drive for Lux, is it really profitable?!
This is a great step in the right direction. I work Monday, Wednesday, and Friday.
Mondays are bad, Wednesday is average and Fridays are the very good. So depending on the day the survey was taken, income would probably be better or worst than the results you reported.
If a weekly summary was used instead of a daily, the results would probably change. Of course a monthy summary would even be better, but there is none avaiiable on the phone app.
Thank you for your survey.
This was our first survey attempt, so we've learned a lot from the response collection and findings. I'll make a not to get weekly summaries next time, which I think will help improve accuracy. Thanks for the feedback!
So they report that after expenses, drivers earn < $10/hr. Sounds about right.