Are there special rates for handicapped riders?
The Guru Take
Special rates may not be available.
I am not aware of special rates for handicapped riders for Uber, Lyft, and most taxi/limo companies. See this information here from Uber:
Riders with disabilities
Riders who are blind or low-vision
Uber is helping increase the mobility, efficiency, and independence of transportation for riders who are blind or have low vision, with features and capabilities like:
- VoiceOver iOS technology. With VoiceOver iOS and wireless braille display compatibility, the Uber app makes it easier for riders who are blind to get from A to B at the push of a button.
- Here’s how to use the Uber app’s iOS Accessibility Features
- OR Listen to Mike May’s podcasts on how to use the Uber app’s VoiceOver iOS feature
- Cashless payments. Uber’s cashless payment option simplifies the payment process, reducing the need for riders who are blind or low vision to worry about counting out cash payments or exchanging bills with a driver.
- On-Demand transportation. The Uber app makes it easier for riders with disabilities to get from A to B at the push of a button. With the Uber app, riders who are blind or low vision no longer have to prearrange rides through a dispatcher or resort to other, less convenient, means of hailing a ride.
- Real-time GPS. Uber uses GPS to map and follow every trip in real time. This gives riders peace-of-mind knowing that efficient routes are being utilized, and help eliminates the risk of fraud.
- Equal Access for All. Every trip request you make is automatically matched to a nearby driver by the Uber app, reducing opportunities for unlawful discrimination to interfere with the process of securing reliable, affordable transportation. For riders who are blind or low-vision and may be traveling with service animals, Uber’s Code of Conduct and Service Animal Policy clearly requires driver-partners to comply with all applicable laws regarding the transportation of service animals.
- Share your ETA and location. Riders who are blind or low vision can easily share their ride details, including the specific route and estimated time of arrival, with friends or family for extra peace of mind. Friends or family members will receive a link where they can find out in real time the name and photo of the driver, the vehicle, and track where you are on the map until you arrive at your destination — all without downloading the Uber app.
Riders who are deaf or hard of hearing
Audio is not needed for full functionality of the Uber app. Assistive technology such as visible and vibrating alerts can help riders who are deaf or hard of hearing use the Uber app easily, and in-app features, such as the ability to enter destination, can facilitate non-verbal communication between the rider and driver-partner.
Riders with ambulatory disabilities
We’re using technology to make transportation more accessible and reliable for riders with ambulatory disabilities.
- We are piloting several models in various cities across the country to determine which wheelchair accessible vehicle options best meet the needs of our riders and driver-partners. These pilots range from making our technology available to wheelchair accessible taxis to providing wheelchair accessible options through partnerships with commercial providers (e.g. in New York, Houston, Chicago, London, Portland).
- Our uberWAV (pilot program for wheelchair accessible vehicle options) and uberASSIST (a voluntary suite of additional informational materials offered to driver-partners on how to best assist riders into vehicles and accommodate folding wheelchairs, walkers and scooters) programs are designed specifically to improve efficiency, ease, and reliability for riders with ambulatory disabilities.
“By launching [uberWAV], Uber is offering people requiring wheelchair accessible vehicles the opportunity to request an on-demand ride with the touch of a button. As an organization that works to improve the quality of life for individuals with disabilities, I applaud Uber for expanding options for those of us desiring wheelchair accessible vehicles.”
—Eric Lipp, Executive Director of Open Doors Organization
Riders with assistance needs
At Uber, we strive to create transportation options that fit everyone’s needs. UberASSIST is designed to connect seniors and people with disabilities to transportation providers who can give them additional assistance. With UberASSIST, top-rated driver-partners may obtain independent training from the Open Doors Organization to assist riders into vehicles and can accommodate folding wheelchairs, walkers, and scooters. UberASSIST is currently available in over 40 cities around the world.
Driver-partners with disabilities
Driver-partners who are deaf or hard of hearing
Uber is opening up flexible economic opportunities for driver-partners who are deaf or hard of hearing. There are now thousands of deaf and hard of hearing driver-partners on the Uber platform in the U.S. who are providing more rides per month on average than hearing driver-partners. Deaf driver-partners across the U.S. have collectively earned more than $10 million — all by helping people get around their communities.
In September 2016, Uber was recognized by the Ruderman Family Foundation as one of 18 companies leading the way in supporting people with disabilities. More information here.
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https://accessibility.uber.com/
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