RIDEGURU
Why are we still allowing these rideshare companies (Uber/Lyft) to not have an actual live human customer service agent?? You know, someone you can actually TALK to when you’re having a problem? I’d much rather deal with a person that might not have the answer than a bot that will just disable my account after 2-3 days of me going nowhere trying to get it to understand what I’m even talking about. For all the times that an Uber or Lyft might be more convenient than a taxi, I may just go back to taxis for the plain and simple fact that if I have a problem I have a human being that I can talk to
Can I speak to an agent???
Posted 1 year, 7 months ago
Posted In
Angry Riders
Driver from hell? Complaints or suggestions for Uber and Lyft? Glaring problem with the industry? Do you have stories of your horrible experiences with rideshare services? Leave your comments here and share your stories.
Posted By
amaraldawn
Rider
Ride Apprentice
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