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Canned responses and responding to what?

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207 Driver
 Posted 2 months ago

Why is it OK for Uber to not listen to what you are saying and offer canned responses that are irrelevant?  To add: why is it that if they actually respond to a message for support, they NEVER EVER include the original message???  How am I supposed to remember which one they are responding too?  This is criminal.

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