Poor Uber Support

Honestly, I can't even find their phone number.  

They have like a new hotline, where you message them and they are supposed to call you back, but it never has worked.  Dead serious.  I got some texts from some foreign person, and when I responded, I got some automated messages back.  It's VERY weird.    Did they grow too fast?  How's their 180-day to change going?  LOL.

Their Support is pretty bad.  I do try the email as that is suggested, but it is difficult to believe they are being answered by real people.  They act more like machines in a way that they follow the scripts very closely and must be copy/paste.  I have done full circle of back-and-forths, where I would receive the same exact response as the first response, after we have exchanged messages 5 times.  I pretty much gave up at that point.

In fact, I think that is what they are hoping for.  For people to give up.

I can't imagine being a driver where my livelihood depended on it.  Say my pay didn't come through.  I would lose my mind talking to a machine over why I didn't get paid (or wahtever)

I thought OP was emphathizing with Tech Support, feeling sorry that they get shat on all the time. "Poor uber..."

Uber support is truly the worst. I go out of my way to not contact Uber support if I can, the obviously do not care about their drivers.

Sadly there isn't much we can do about it. Uber isn't going to change unless it makes them a bigger profit somehow.

Lyft isn't much better either...