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Do you leave a complaint when the Lyft car smells?

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Poutage
7
 Posted 5 years, 8 months ago

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    SyedAli
    237 Driver
     5 years ago

    Are you a rider asking this question to the passengers? or Are you a passenger asking other passengers?

    I am a driver, and yeah, people do leave negative ratings for the smell.  I keep my car super fresh and clean, but I have gotten complaints about smells from previous passengers and sometimes my air freshener being too strong. (I don't use one anymore.  Just Febreeze-equivalent.)

    We actually do get summarized comments from our riders.  It looks like a Yelp review with star-ratings and all. 

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    Poutage
    OP 7
     5 years ago

    yes. 

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    B-girlAnderson11
    82
     5 years ago

    I would guess that’s one of the number one comments left for drivers. I mean wasn’t that one of the stereotypes of riding in a cab?

    People care. Smelly ride isn’t a pleasant ride.  

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      eForceX77
      113
       5 years ago

      I’d say number 2 after “get me to the destination in one piece.”