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Is it true that Lyft drivers are paid while waiting for passenger to come out and get in the door?

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90 Rider
 Posted 4 years, 6 months ago

This is what I have heard, but I have never seen this on my invoice.  Though, maybe it's simply included in the duration calculation.  Do they really charge this?  

I understand why they would.  It's to detract riders from making the drivers wait.  I just have never seen it.

Also, what about Uber?

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    41 Rider
     4 years ago

    Do the drivers have to push a button on this to start it? I have never gotten this surcharge and have been more than 2 minutes late before!

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      559 Driver
       4 years ago

      No, the driver just drives up. There's no button to tell the app that you've arrived.  I think this fee gets triggered by the GPS vicinity.