×
Post New Topic

Lyft and Uber serve low-income communities better than taxis

{{ ratingSum }}
desitrevino
21
 Posted 4 years, 1 month ago

“A lot of people really want to make Uber and Lyft the bad guys in this, but my study finds that while there is still a gap between black and white riders, it’s so much better than the appalling state of our taxi industry.”

Comments

    {{ ratingSum }}
    charliemcmaster
    23
     4 years ago

    Wow, taxis are terrible at customer service. That bar graph is insane.

    {{ ratingSum }}
    justincases
    20
     4 years ago

    Makes sense, a lot of rideshare drivers themselves live in low income communities.

    {{ ratingSum }}
    TonyAlmeida
    1149 Rider
     4 years ago

    Is there a bit more context on this?  Maybe a link to an article?  You mention "low-income", but all I see is race and gender.  ...or is the research assuming that "Black = poor?"

    Also, the Y-axis says, "Share of Trips cancelled."   What does that mean.

    {{ ratingSum }}
    SmittenKitten
    2096 Rider
     4 years ago

    Source?

    {{ ratingSum }}
    gennu
    40 Rider
     4 years ago

    According to the article, two black men were asked for money upfront by taxi drivers. I would be so pissed if this happened to me.