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Lyft won't help me solve this problem despite the fact that i want to use their services.

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JMarkow
Rider
 Posted 3 years, 4 months ago

I have used Lyft plenty of times but for some reason it will not use my card anymore.  It is a prepaid card but they've always used it before and for some reason it no longer works on the app.  The biggest issue I have is that no one there seems to want to solve the problem.  I've called the bank connected to the card and they have said that everything is fine on their end.  I've tweeted and emailed Lyft and all they do is send me the same pre-written response.  Any ideas?  I want to continue to use them as I don't drive and they are cheaper than a taxi but they don't seem to want my business.

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    AshleyLeighSheffield
     1 year ago

    Same here theyve been throwing my business to uber for 6 months bc the app will not take any of my 4 cards even chase bank. Their app sucks so hard theyre handing half thier clients to uber by default of the app not booking the ride on a good card.

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    JMarkow
    OP Rider
     3 years ago

    Thanks for your response but that number no longer works.  Threr is just a recording that gives you the website and then hangs up on you.