Nearly two-thirds of Uber customers don’t tip their drivers, study says

1300 Rider Driver

Posted 5 years, 1 month ago

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Sergio Avedian (Uberserge)

1300 Rider Driver

Ride Apprentice from Los Angeles, CA

Blogger, Podcaster, Active Rideshare Driver/Coach

Active Uber/Lyft driver in Los Angeles, contributing writer for Rideguru and RSG (The Rideshare Guy), podcaster, rideshare driver coach, independent consultant to rideshare and tech companies.

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Not a surprise, the passengers have been programmed not to tip for seven years before it became available on the app. In Los Angeles the tipping rates are at most 20%

https://www-theverge-com.cdn.ampproject.org/v/s/www.theverge.com/platform/amp/2019/10/21/20925109/uber-tipping-riders-drivers-percentage-gender-nber-study?amp_js_v=a2&amp_gsa=1&usqp=mq331AQCKAE%3D#aoh=15717895169875&referrer=https%3A%2F%2Fwww.google.com&amp_tf=From%20%251%24s&ampshare=https%3A%2F%2Fwww.theverge.com%2F2019%2F10%2F21%2F20925109%2Fuber-tipping-riders-drivers-percentage-gender-nber-study

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gironimo45
36 Rider Driver
5 years ago
I feel kinda bad that Uber and Lyft even screwed over the taxi industry by starting this whole no tipping culture.

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  Uberserge
  OP 1300 Rider Driver
  5 years ago
  No tipping cultu only valid for rideshare drivers, tipping culture alive and well at bars, restaurants, cabs even at valet parking
  
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daisygirl
77 Driver
5 years ago
Ya, I have said it before but riders have been trained that they do not need to tip. That is like telling a dog that they do not need to roll over for a treat and then all the sudden saying "well you should roll over but youll still get the treat even if you don't". What dog would roll over?

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Bigfrank
447 Rider Driver Driver
4 years ago
Try over 90 percent and do you think drivers will clean the back after each ride ??

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