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on drop-off, driver almost hit me and stole my belongings in one sweep

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angryride101
13 Driver
 Posted 3 months ago

hi y'all. I had a HORRENDOUS lyft experience in phoenix az. my lyft driver barely waited for me to get out of the car, and before I fully shut the door, she took off with my suitcase. lyft has refused to help, I understand my stuff is long gone but the driver faced ZERO consequences, lyft informed me that she will not be suspended or face any charges for the crime she clearly committed. I filed a police report, not so much to get my stuff back, but to try to ensure that she wont do this to someone else and actually harm them. any other advice or suggestions on what I should do?

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    jbauer
    397 Driver
     3 months ago

    You'd think with the full documentation that comes native to an online booking that this type of crime no longer exists, but...I guess it does.

    Do you want to know something that will make you mad? This is actually a known thing among the taxi drivers (at least in NYC) to try to make passengers forget their belongs on the car. They make out a bandit when someone leaves a purse or a wallet. ...and they learn the taste of it and it leads to shady things. For example, these are actual moves cab drivers actually employ.

    • If they see you about to forget your bag on the seat, they will NOT get your attention. They keep their eye sight straight ahead. 
    • They will try to distract you when you are gathering your belongings by talking to you - even if the entire ride they didn't.
    • If they do forget your stuff, they know of people or place they can drive straight to that can take advantages of your credit cards and cell phones. There are plenty of those shady places in NYC where you can sell them quick.
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      Gidget&Max
      3
       3 months ago

      My colleague forgot her purse in the back of a cab. She was freaking out at work until she got a call that said, "I got your purse. Everything is fine. I will come meet you." She was relieved. 

      Then an hour went by.  Then another hour. She called back the number but no one answered.  That's when she realized (well, her colleagued emphasized) that the purse is long gone and the only reason they called was to make sure she didn't cancel the credit cards.

      Yep, 10s of charges at local stores on her credit cards. Amazing, eh?

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    bellylaugh
    47 Rider
     3 months ago

    That’s ridiculous! Can you message her through the app and say you are taking legal action?

    I would also spread this story on all social media so Lyft has to respond!

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      jbauer
      397 Driver
       3 months ago

      The problem is that it's always their words against yours. Time and time again, the drivers just say they didn't see the belongings, and that usually ends the conversation. It's worse because passengers often aren't 100% sure what they did with the bag.  They often think, "oh crap, where's my bag?  Did I leave it in the cab? No, I couldn't have."  This is how a huge majority of people react. (I mean, no one thinks about it as they shut the door.)

      If they are cornered, they just say, maybe the next passenger took it? Yep. It's a standard line. cabbies know it. 

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    cheesehead
    523 Driver Rider
     3 months ago

    Yowtch. Wtf lyft?