One thing I realized as I started driving a few years ago is that you pick up people in various states of emotions. Obvious? No, it never crossed my mind. One that stands out to me is the pax that cry the whole trip, because you know there is a deep story there - at least in my mind.
I picked a girl up last night, who said very little and cried the whole trip of about 30 minutes. Mid day. I did ask her if she was okay and she said she is fine. I offered a small water bottle I keep in the car, and she said no. I didn't say anything for the rest of the ride, while she wept the entire time.
I decided to leave her alone and I said nothing for the rest of the ride. It was very uncomfortable, and I had the inclination to ask her what's wrong. Would you guys have done anything differently? I'm sure she could have used a person to talk to.