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TELEPHONE NUMBER

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littleonealone
2 Rider
 Posted 2 years, 10 months ago

DON'T YOU HAVE A TELEPHONE NUMBER I CAN SPEAK TO SOMEONE DIRECTLY? I NEED A ROUND TRIP SAME DAY. HOW DO I WORK THAT OUT?

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    littleonealone
    OP 2 Rider
     2 years ago

    DOESN'T ANSWER MY QUESTION.

    ROUND TRIP COST. HAVE TO GO FOR PHYSICAL THERAPY AND THEN BACK HOME. THERAPY ABOUT AN HOUR OR LESS. JUST ABOUT A MILE TRIP TO GET THERE, SAME BACK. HOW MUCH TIME DO THEY NEED TO LET THEM KNOW I AM READY TO GO HOME? I AM A SENIOR, MIGHT NEED SOME HELP GETTING IN AND OUT OF THE CAR. CHOICE OF TAXI OR CAR. WHAT DOES THAT MEAN?

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      RedANT
      1070 Rider Driver
       2 years ago

      With Uber and Lyft there is no phone number to call to arrange a ride. You need to download and install their app, then order each ride individually 15-20 minutes before its needed. 

      As far as driver assistance, nothing is guaranteed, and some/many of us cannot/will not provide assistance getting in or out of the car due to liability issues.  (I walk with either a cane or walker myself, and trying to help you get in or out of the car could place us both in danger)  If you really need help with mobility issues, I'm sure there are senior transportation options that can be arranged through MRMC or other local hospital that are trained to accommodate any mobility issues you may face. 

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      chawes
      756 Rider Guru
       2 years ago

      Typically with rideshares, you just request the ride when you need it. In the Uber app, you can see how far away a driver is. Do you have the Uber app installed on your phone?

      Before your appointment, I would check the app 30-40 minutes before you need to leave, just to see if there are drivers around. It will show you where drivers are and how many minutes away they are. After your appointment, you can just request the ride immediately, though you may have to wait a few minutes for a driver to arrive.