×
Post New Topic

Underage Passengers Can Ruin Your Life. Are You Properly Protected? [Ridester]

{{ ratingSum }}
ippei
1201 Driver Rider Guru
 Posted 11 months ago

Get notified when new content is added to this thread.

Unfollow this Post

It's a great summary from Ridester on underage passengers: https://www.ridester.com/lyft-uber-minor-policy/

Uber’s rule says:

“A rider must be at least 18 years of age to have an Uber account and request rides. Anyone under 18 must be accompanied by someone 18 years of age or older on any ride.”

Then to drivers they say:

“As a driver-partner, you should decline the ride request if you believe the person requesting the ride is under 18. When picking up riders, if you feel they are underage, you may request they provide a driver’s license or ID card for confirmation. If a rider is underage, please do not start the trip or allow them to ride.”

Lyft says:

“Unaccompanied minors are prohibited from traveling with most carriers, including TNCs. A passenger must be 18 to sign up for a Lyft account, but if a driver believes a passenger might be underage, the driver may ask the passenger to confirm their age.”

And to drivers they say:

“The driver may also let a passenger know that the driver will have to cancel the trip if the passenger is indeed under 18. In addition, drivers can report requests to transport unaccompanied minors by tapping ‘Contact Support’ below.”



Comments

    {{ ratingSum }}
    momof4
    8105 Rider Driver
     11 months ago

    Nothing worse than pulling up and seeing its a minor or  pulling up & its mom or dad with kids no car seat.  If you ask for ID and they are not old enough they say "I always take Uber/Lyft". You tell them drivers are not supposed to take them. The worst is leaving the 16/17 yr. old with no ride in  dark, cold, or inclement weather. I am not good with guessing the age of most people. So far I havent done it but lets say I ask for ID & the rider is 18 most likely they will be annoyed so there goes my rating on that trip. I recently was in an area in another state when i got a long trip request. Head to pick up location rider looks to be in their 20's, wasnt near a school (guess this was done purposely), had no uniform on. 7 min before ride ends I find out he is in HS will not be 18 for 3 months. That sucked. Thankfully I got him home safely. He lived in a very weathy neighborhood and Ubered to and from school everyday, all long trips. Had the same ...

    Read more...

    Nothing worse than pulling up and seeing its a minor or  pulling up & its mom or dad with kids no car seat.  If you ask for ID and they are not old enough they say "I always take Uber/Lyft". You tell them drivers are not supposed to take them. The worst is leaving the 16/17 yr. old with no ride in  dark, cold, or inclement weather. I am not good with guessing the age of most people. So far I havent done it but lets say I ask for ID & the rider is 18 most likely they will be annoyed so there goes my rating on that trip. I recently was in an area in another state when i got a long trip request. Head to pick up location rider looks to be in their 20's, wasnt near a school (guess this was done purposely), had no uniform on. 7 min before ride ends I find out he is in HS will not be 18 for 3 months. That sucked. Thankfully I got him home safely. He lived in a very weathy neighborhood and Ubered to and from school everyday, all long trips. Had the same thing happen a week later although I caught this one and asked for ID and hadn't started trip. I completely understand the reason on not picking these kids up because its a liability but some use it for school and work. Dont see why Uber/Lyft cant have parents sign something thst could allow us to pick up 16/17 yr old teenagers going or coming from school and work.  Parent signs the appropriate documents ahead of time before their very 1st ride. Parent gives times and days weekly that the teen will travel to avoid teen taking Uber for other reasons than school or work.  When driver accepts trip the trip automatically shares route to parents phone. A message is sent to driver that teenager is 16/17 yrs old with a pic of teenager. Have drivers who dont mind picking these older teens up go through additional child abuse background checks at their expense (they are $10/$20). Allow them to only use ride share for school and work. Dont see why something cant be done. Limit it to 16/17 yr old teenagers. I almost asked for ID from a man that was in his early 30's last week. Probably would've lost 20.00 tip he gave me had I asked for ID. He was Asian,  4'11"/5'0", had a hat on, some acne on his face, his voice sounded very young, dressed in t shirt, sneakers,  jeans, dark out, and  raining had an umbrella. Why should it be our responsibility to check ID? Kids get fake ID's all the time that look great. My daughter worked at a bar that scanned their ID's and fake ones got through. How the hell am I supposed to know its fake. I've seen ID's of older brothers/sisters that look exactly like younger brother/sister. Not that I was happy about it and when I found it I took it from her but my daughter ordered a fake ID online when she was 20 it looked authentic. Just saying it shouldn't be for us to figure out. Its just asking for trouble. Suppose you ask for ID teenager gets mad and kicks your car, smashes your window etc...  You ask for ID the person is 19/20?  We all know how younger people can be when you annoy them or make them do something that may take 30 secs from their life or make them get off their phone to pull an ID out. They throw temper tantrum ex. Trash you to Uber rate you 1 star. Uber/Lyft losing business also, drivers losing fares. Uber/Lyft dont care because most drivers will take these teens anyway. If there is an accident U/L will say "we tell drivers its against policy" they will throw driver right under that 18 wheeler. Same with carseats that parents dont bring. 

    Read less...

    {{ ratingSum }}
    momof4
    8105 Rider Driver
     11 months ago

    Does anyone know or remember when you sign up for Uber for Lyft  if they ask you if you are 18 yrs of age? I dont remember them asking that. Not that the person cant lie but it may weed out a few under age riders.  Maybe they should have people sign up with a valid ID. Again the person could lie but maybe parents would be more likely not to sign their kids up or allow them to take it. Most likely they dont do this because they know drivers still take these teenagers so U/L still gets their $. They wont be liable if driver gets in accident or anything happens because its in their "rules". 

    I had 2 young females order an XL on Lyft. I pull up there are 4 children under 3 yrs old. No car seats. Of course I hear "every other driver takes us and how am I supposed to know you cant drive kids". Not even addressing those responses as I have in another thread. Anyway I shoot email to Lyft that I want cancellation fee and that they need to reach out to other ...

    Read more...

    Does anyone know or remember when you sign up for Uber for Lyft  if they ask you if you are 18 yrs of age? I dont remember them asking that. Not that the person cant lie but it may weed out a few under age riders.  Maybe they should have people sign up with a valid ID. Again the person could lie but maybe parents would be more likely not to sign their kids up or allow them to take it. Most likely they dont do this because they know drivers still take these teenagers so U/L still gets their $. They wont be liable if driver gets in accident or anything happens because its in their "rules". 

    I had 2 young females order an XL on Lyft. I pull up there are 4 children under 3 yrs old. No car seats. Of course I hear "every other driver takes us and how am I supposed to know you cant drive kids". Not even addressing those responses as I have in another thread. Anyway I shoot email to Lyft that I want cancellation fee and that they need to reach out to other driver who took them there. They claim they reached out to mom who ordered it. Didnt respond to me if they reached out to driver, just ignored that part of email. I got my cancellation fee but not from rider. They were not charged Lyft ate the cost. Why? Because they are going to continue to let mom keep requesting rides. Both Uber and Lyft are dishonest and they dont care about the drivers. If it wasnt for my need of  flexibility that I so very much need right now I wouldnt be driving for them. 

    Read less...

    Show Hide  2 Replies
      {{ ratingSum }}
      EllaOfCinder
      203 Rider
       11 months ago

      I don’t remember there being a particular checkbox but it’s definitely under the terms and conditions. 

        {{ ratingSum }}
        momof4
        8105 Rider Driver
         11 months ago

        Thats what I thought. There should be one. Ill say it again. Uber/Lyft really dont care if a driver picks them up its a fare for them. If driver gets in accident U/L says we told drivers not to do it. Its in our terms and conditions. Win win for them. Loss for drivers either drive to location and you cant take them or you take them and if your in accident your screwed.