Uber has just released a new, unique feature geared towards the baby boomers. Throughout the state of Florida, customers can now call a phone number to request a ride instead of hailing one through the app.
While the service was created and intended for older users of the popular ridesharing app, anyone can dial the new number to request a ride. Simply call 833-USE-UBER and you’ll be automatically connected with a human. The operator will ask for a few details, such as where you are located and where you would like to go, and then will confirm your trip and provide a price quote for the ride. Certain follow up details, including the driver’s name and arrival time, will then be sent to you via text.
Uber is anticipating that this new feature will greatly help Floridians with vision problems or those that do not feel as comfortable with technology. The implementation of a phone number hailing system was based off of feedback that Uber received from older adults who expressed the importance for being able to have live conversations when booking a vehicle.
There is no extra charge for using this phone service, but text message and data rates may apply depending on your mobile provider and plan.