Kendrix

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  • Actually, this may actually be possible. I am hesitant to give any ideas to scummy telemarketers, but here goes.  I will have to describe a few components of how Uber's phone system works.

    Uber uses a switchboard to connect drivers and riders without using people's personal phone numbers. We all are familiar with this, right? The phone numbers that appear on your caller IDs are not of those of real people's.  However these numbers are active and they do work...just for the duration that's needed. Uber does this to protect the privacy of the users on both sides.

    Here's the thing. those numbers are re-used over and over again, as there are only finite number of phone numbers in the world. The number is limited by how many phone numbers a company (i.e. the switchboard service) can own.

    Now for the telemarkers.  They have automatic software-driven phone dialers to place massive number of calls. All they need is a list of phone numbers.  What if they just use the list of numbers registered under the switchboard? They are static phone numbers that are being re-used all day along to serve 100s of million of users. So it's conceivable that Uber's numbers are being targetted and are being fed into these dialers.

    When you think about it, these numbers are prime targets for telemarketers. 

    • The audience is known and targeted. They are drivers, passengers, and people in transit. They can customize the content of the calls.
    • However, it has good coverage of wide range of audience. People of all ages, both genders, etc.
    • The calls to these numbers probably have good response rates. Calls made to these numbers are usually purposeful and Uber drivers and passengers rely on them as they seek for each other.
    • The numbers are being re-used constantly and at all times of the days. You cannot say that about people's home phones or even some individual
    • You cannot easily block it. The numbers that appear on your caller ID will be different every time.

    Do you think my theory is correct? I am hoping I am wrong here, and as I have never received these calls on my own, I am not sure whether any of this stands.