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Can't get a refund on an overcharged trip (left meter running) UBER

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Fire_ball
Driver
 Posted 2 months ago

Hi took a trip, driver kept the meter running. This resulted in my card being charged double. I contacted support and they told me that I cannot claim as it is over 30 days ago (it was 2 months ago). Has anyone had any experaince with this situation?  

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