Uber glitch charges passengers 100 times the advertised price, resulting in crosstown fares in the thousands of dollars

This past Sunday Uber was overcharging for tolls on 2 of my rides. Thankfully it wasn't taking money:) However dont want my pax ripped off so I contacted Uber. They subtracted the amount from my toll then proceeded to take the toll amount subtract it from their service fee + a few more $ add to my fare. Go figure. I was so confused at first how subtracting $ gave me more $. Their mistake gave me extra 5.00+. No complaints here. I'll take it. Hopefully they returned the riders over payment on the tolls

I have refunded 4 fares to riders. Two fares were my spns  friends who happened to get me as their driver. I wouldn't of charged them if they called me so wasnt charging them for these rides (both were under 5.00). One night picked up a young military soldier from a bar just home from Iraq. Was home for a few days before he was headed to another foreign country. Had a great conversation with him. Very brave, respectful, and kind. So I thought I would refund his trip as a …

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This past Sunday Uber was overcharging for tolls on 2 of my rides. Thankfully it wasn't taking money:) However dont want my pax ripped off so I contacted Uber. They subtracted the amount from my toll then proceeded to take the toll amount subtract it from their service fee + a few more $ add to my fare. Go figure. I was so confused at first how subtracting $ gave me more $. Their mistake gave me extra 5.00+. No complaints here. I'll take it. Hopefully they returned the riders over payment on the tolls

I have refunded 4 fares to riders. Two fares were my spns  friends who happened to get me as their driver. I wouldn't of charged them if they called me so wasnt charging them for these rides (both were under 5.00). One night picked up a young military soldier from a bar just home from Iraq. Was home for a few days before he was headed to another foreign country. Had a great conversation with him. Very brave, respectful, and kind. So I thought I would refund his trip as a thank you for his service. (10.00). Had another military soldier basically same story as last one. Refunded his (12.00). I wonder if Uber actually credits their account? If they do is it just what the driver makes on the trip or whole fare charged? What does Uber say if anything if fare is returned? Never thought to ask my son to check with his friends. Anyone out there no the answer?

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