RIDEGURU
As a consumer, I prefer my food warm, please, but I can see them trying to apply the UberPool method.
Also, when this happens, is it just up to the driver to accept and pickup multiple orders? or does Uber do something to group multiple orders together?
Comments
If you want your food warm, got to go to the restaurant. UberEats is testing a format like Interpol, it is all up to their algorithms to decide who gets what first like UberPool, who gets picked up first and dropped off first.
I agree. Food is always room temp. No thanks. I like my food hot and not reheated in microwave. Especially for what your paying. I ordered a sm. pizza, lg pizza, and cheese fries for my kids the other night. From phone call to place order to the restaurants delivery guy pulling up 22 min. The resturant is 7/10 min from my house. Thats service:) Food was hot!!! The app delivery wouldve take 30/45 min. Food would've been cold.
I am not sure how Uber Eats works exactly. I am assuming if there are 2/3 orders from the same restaurant being delivered to same neighborhood it would go to one driver. Again I dont know much about Uber Eats as I just do Uber. I dont want to deliver food for the reasons I am complaining about:)
I used Uber Eats once and Grub Hub once both delivered my food slightly warm. Was not impressed at all. I prefer to order from the business itself & have their delivery people deliver my food. My food seems to arrive hot. I know not every restaurant has their own delivery service so I will pick up my own on the ones that dont deliver. Drivers from my local restaurants get to know their regulars and knows who tip and who tips well. I assume that is why my food gets here hot. My sons and nephews have used Grub Hub & Uber Eats also again food is never hot. I watch McDonalds & WaWa have the order ready for the drivers. The drivers show up 5/10 min after food is prepare…
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I am not sure how Uber Eats works exactly. I am assuming if there are 2/3 orders from the same restaurant being delivered to same neighborhood it would go to one driver. Again I dont know much about Uber Eats as I just do Uber. I dont want to deliver food for the reasons I am complaining about:)
I used Uber Eats once and Grub Hub once both delivered my food slightly warm. Was not impressed at all. I prefer to order from the business itself & have their delivery people deliver my food. My food seems to arrive hot. I know not every restaurant has their own delivery service so I will pick up my own on the ones that dont deliver. Drivers from my local restaurants get to know their regulars and knows who tip and who tips well. I assume that is why my food gets here hot. My sons and nephews have used Grub Hub & Uber Eats also again food is never hot. I watch McDonalds & WaWa have the order ready for the drivers. The drivers show up 5/10 min after food is prepared & sitting out. I assume that causes issues with the food being less than hot. Restaurant wont care they will blame the drivers & the companies that send the drivers. Drivers who dont know the area well may get lost as GPS can have issues. Local delivery people know the area well & know the shortcuts. They also dont deliver to further away places. For good reasons, food will get cold.
IMO food delivery using all these apps definately need some improvement keeping the food hot. I have also noticed food tends to cost more when you order from certain apps. Grub hub and Door Dash being 2 of them. Not sure about Uber Eats. I see prices are higher than ordering directly from restaurants. A few $ get added to each item. Dont know if this happens with every restaurant but like I said I have noticed a few. I'll stick with the businesses delivery people they employ or pick up my own. When these apps can guarantee hot food I'll try again. Sorry I couldn't answer your question better.
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