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Someone told me Lyft does, but I am not seeing anything on their site about it.
Does Uber or Lyft reward highly-rated passengers (5-star riders) with discounts or other privileges?
Posted 5 years, 4 months ago
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Posted By
eshughes77
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Comments
Not that I have heard of. In marketing, people who are already using the service don't get more discounts. why would they; it only hurts the revenue.
Perhaps they get loyalty points, which is something Lyft does offer. It's relatively new though. https://blog.lyft.com/posts/lyftrewards
I do get promotions in my inbox all the time though. Like 20% on all rides type thing. I would imagine everyone's receiving it.
Agreed. but having 5-star does not mean you take it frequently. It may even be the opposite. So, 5-star is very irrelevant.
It's quite the opposite. Newer riders get better rates to hook them. After a while the algorithm knows everything about you, what airlines you fly, what hotels you stay at, what restaurants and bars you go to and adjust your rates higher. Next time you're ordering a ride, price it 5 times in a row, they will be all different. It's called dynamic upfront pricing. Pick-up or destination stays the same but your price will sometimes fluctuate wildly. That's without surge ot PT.
Ratings have nothing to do with pricing, I wish it did for the pax and especially the driver.
Discounts and privileges (and anything that comes out of a marketing department) are attached with the frequency the service is used, NOT how good of a driver you are. Therefore, it doesn't matter whether you are a 5-star riders or 1-star rider.
I am sure Lyft prefers to encourage riders to behave and become "better" riders, but not enough to hurt their bottom line.
To psychology terms...No positive reinforcements. They'd give out punishments. That's what they'd use to make people be better passengers. So, they can LOSE privilege of taking Lyft or having to face delays in picking up riders, etc.
It's the fear that they'd be good people. Not the financial incentive.
I really thought this post was a joke.
I have a perfect rating on Lyft and have been offered discounts but I don't think I am offered the discounts because of my perfect rating? It seems like they are just random promotions...
Actually, come to think about it, I mostly get promotions when I haven't used the Lyft app for a little bit. They are just using it as a way to get me to take rides again.
Nah, if anything, I think they charge you more, because you know you will use their service. No need to give you incentives if you are already prone to using it.
Check out this truth:
https://ride.guru/lounge/p/ubers-tactics-to-set-higher-fares-and-surges-share-your-suspicions-angry-riders#comment-14432