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So the drivers can be deactivated when the rate falls below a threshold (around 4.6, I hear), but what about passengers? Can they be deactivated? I'd like to think yes. I mean, they must, right?
Can an Uber rider be deactivated if the rating becomes too low?
Posted 6 years ago
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Flutter Shy (FlutterShy)
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The Guru Take
No, not purely by ratings [UPDATE: New announcement
No, there is no such threshold for riders to become deactivated automatically. With that said:
- A rider can become deactivated or banned if a driver files a complaint. These are taken seriously on a case-by-case basis.
- Highly rated drivers are matched more often with highly rated riders. This means that the opposite is also true. If you are poorly rated rider, you will be more likely matched with poorly rated drivers.
- A driver can now leave a feedback for riders. If similar complains are filed for the same rider, Uber will warn him or her, and this can lead to temporary or permanent deactivation.
UPDATE - November 2018
Uber has has announced "ratings-based rider deactivations" as part of its safety policy, which claims to warn and potentially ban users who consistently receive low ratings. This was apparently implemented in November 2018 and again announced in Q2 of 2019. We have yet to see what the threshold is and whether they will strictly enforce this. (Some have mentioned that this applies to users with 4.0 or below ratings, but this is unconfirmed.)
ippei
1202
Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC
Comments
Uber passengers will get banned from the app if their rating drops below 4.0 stars out of 5.0 star rating to help improve passenger behavior who had a bad behavior includes misbehave passengers who are unfriendly and direspectful with the drivers and their personal vehicle and not nicer not arriving at their pick-up spots on-time and choosing pick-up locations in unsafe areas. .Also driver now leave a feedback for riders if they files a complaint shows what riders did wrong to drivers and their vehicles. These are taken seriously on a case-by-case basis by Uber support team. If similar complains are filed for the same rider, Uber will warn the riders, and this can lead to temporary or permanent deactivation .That's why riders need to be nicer and friendly with the driver if you want to get a 5 star rating for being more respectful .That's why Uber drivers rate the passengers after a ride a is complete and riders would typically have a rating under…
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Uber passengers will get banned from the app if their rating drops below 4.0 stars out of 5.0 star rating to help improve passenger behavior who had a bad behavior includes misbehave passengers who are unfriendly and direspectful with the drivers and their personal vehicle and not nicer not arriving at their pick-up spots on-time and choosing pick-up locations in unsafe areas. .Also driver now leave a feedback for riders if they files a complaint shows what riders did wrong to drivers and their vehicles. These are taken seriously on a case-by-case basis by Uber support team. If similar complains are filed for the same rider, Uber will warn the riders, and this can lead to temporary or permanent deactivation .That's why riders need to be nicer and friendly with the driver if you want to get a 5 star rating for being more respectful .That's why Uber drivers rate the passengers after a ride a is complete and riders would typically have a rating under 4 stars if they had received multiple one-star reviews from the drivers and those crappy passengers at risk will be issued several warnings to improve their ratings before getting kicked off the app.That's what riders need with a mutual respect to be nicer and friendly and to treat the driver with courtesy say" hello,how are you" . Some of the driver love having a samll talk with their riders and many of the drivers don't like a quite riders.However; if the rider would like to be chatty with a driver or not It's optional they don't always have to if the rider want a quite ride , but still riders need be more respectful if they don't want to be removing poorly rated passengers drops below 4.0 from the app .Be a good friendly Uber rider with your driver please !!!!!
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Thanks for the info!!
The lowest passenger rating I have seen is 3.91. That's pretty darn low, because I and many other drivers I know pretty much automatically give a 5.
Yeah, I wondered if this passenger only had a few riders under the belt, but it wasn't like a whole number, you know? If it were 3.00, then you'd know the guy could have gotten 1 star and a 5 star (averages to 3.00). but 3.91?
well, now this person will certainly be deactivated.
I have never seeen anything in the threes. In fact, I don't think I've ever seen anyone lower than a 4.5 Man.
Can you imagine a driver with a 3.90? Would you ever want that? I mean, 3.90...that means this dude has consistent problem with his rides. He must be a total douchebag. or just in his nature to treat the driver poorl?
Time to ban this guy.