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Drivers and Masks - Rider app has feedback buttons now for mask use and other COVID safety rules.

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Scott_Liesman
11
 Posted 1 year, 8 months ago

I am hearing more and more stories about drivers and riders butting heads over mask usage and other safety concerns.

Perhaps drivers should be aware of this feedback page that passengers have now.  See below.

Comments

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    breakingbread
    273 Rider Driver
     1 year ago

    What I want to know is if these riders need to provide proof? A picture perhaps? If now this is just going to be another way that riders exploit the system looking for ride credit from Uber.

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    AKalligon
    52
     1 year ago

    Uber is mandating it, so this makes sense

    The fact that they built and offered this form means many users are submitting this complaint. That's why they made it easier for people to submit it.

    Sad that drivers aren't wearing a mask. Politics aside, why not protect yourself? You see strangers all day and night.

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    PaulScottZ
    3
     1 year ago

    This reminds me of this, which is from the customer perspective.
    Uber to Require Some Passengers to Take Mask Selfies 

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    DDominico69
    188 Driver
     1 year ago

    Good to know. Where does this show up? After every ride?

    Show Hide  2 Replies
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      Scott_Liesman
      11
       1 year ago

      No, it's under the Help. You have to go to Help and essentially file an issue.

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      Scott_Liesman
      OP 11
       1 year ago

      Nope, it's actually when the user goes to Help to submit an issue with Uber. It's under Safety.