RIDEGURU
| I feel very helpless and don’t understand how this is happening Health safety account suspension |
| We received another report that you're not following the health safety commitment. Because we've received multiple reports about this, we have to suspend your account. To start riding again, you’ll need to wait two days. The next time you open your Lyft app, we’ll ask you to take a photo wearing a face covering. This can verify that you’re following your commitment. |
| Your safety is our priority, which is why we created this commitment. Remember, every time you ride with Lyft, you need to: |
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| If we continue to get health safety reports about you, we may need to deactivate your account. To keep riding with Lyft and avoid deactivation, please follow the health safety commitment. |
Comments
Have you gotten this notice more than once? Or just the one time? If it was just one notice, I wouldn't worry about it.
Man, that sucks, maybe your last driver just had it out for you. Did you do anything that could have possibly annoyed the driver? Talked on your phone? Slammed a car door? Do you have a cough? etc?
I never saw the driver - he cancelled and put I didn’t use mask as an excuse I assume because once he cancelled the LYFT app said here’s a 15% discount because your driver cancelled and when I retried I was suddenly blocked for not wearing a mask
Oh ya, I have heard of drivers doing this. That is so wrong. I would continue to let Lyft know the full story though I know communication with Lyft and Uber often falls on deaf ears unfortunately...