Do I still have to wear a mask in my Uber?

Posted by: RideGuru Team Feb 21, 2022
Updated Apr 19, 2022


Uber Mask Policy

UPDATE: As of Tuesday, April 19th, 2022, Uber no longer requires riders or drivers to wear masks.

Yes, as of now, Uber is still mandating that all riders and drivers wear a face mask while in an Uber, regardless of vaccination status.

While some areas of the country are opening back up and not mandating masks in establishments or schools, Uber’s mask policy is still in effect as part of its “No Mask, No Ride” program.

Uber’s “No Mask, No Ride” policy starts from when your driver picks you up until they drop you off, in other words, you must wear your mask the entire length of your Uber ride. If a riders chooses to not adhere to this policy and refuses to wear a mask, they risk being banned from the Uber platform. In fact, Uber has already banned over 1,250 riders due to not wearing masks!

When you order your Uber vehicle, the Uber app may require you to upload a picture of yourself wearing a mask before entering a ride. This mask verification measure happens if a driver reports you for not wearing a mask on a past Uber trip.

This safety measure works both ways, and riders also have the ability to report drivers for not wearing masks. To report your driver, go to your trip history, select the correct trip, and tap “Report Safety Issue.” Then, tap on “My Driver Was Not Wearing a Face Mask.”

In rare cases, Uber may grant exemptions to their mask mandate to drivers or riders who have an underlying medical condition. If this applies to you, you will need to contact Uber Support and supply evidence of your condition.  

Covid rules and restrictions are changing rapidly as cases decline across the country, keep checking back here for updates on Uber's mask policy!

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