RIDEGURU
Hello all - I rented a car from Alamo from 730am on the 17th to 730am on the 21st. However, I arrived 3 hours late. My contract shows a rental time of 1040am but still lists the return time as 730am and I'm trying to figure out when it is really due. Do I need to return the car by 730am on the 21st lest I incur late fees, or will I be fine keeping it until 1040am given that is the relevant 24 hour period from when I rented it?
Thanks so much!
late fees from rental time or reservation time?
Posted 2 years, 10 months ago
Posted By
Willie15
Driver
Ride Apprentice
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Comments
I just had the same thing happen to me. I looked and looked, then I finally just called the place I rented from. They said it was due at the time of the reservation. I then asked if they could adjust it to the actual pick-up time because I rented it with the expectation of having it for a complete 24hrs. They were really nice, said no problem, and adjusted it while I was on the phone with them. Then I asked for an email confirmation. I ran into traffic and was actually late turning it in by about 30 mins. I was not charged an extra day. Call the local office where you picked it up. They will probably adjust it for you. Good Luck. :)