Here's a review on what passenger ratings are all about and Uber's tips on how to maintain a good passenger rating.
How is my rating determined?
After each trip, riders and drivers have the opportunity to rate one another from 1 to 5 stars, based on their trip experience.
A driver or rider's overall rating is displayed as an average. For example, a highly-rated rider might have 4.9 stars.
Ratings are anonymous. Neither riders nor drivers see individual ratings tied to a particular trip or person. Candid, constructive, and respectful feedback is beneficial for everyone.
Providing a rating fosters mutual respect between riders and drivers. This strengthens our community and help everyone get the most from Uber. We appreciate your participation.
BE A 5 STAR RIDER (according to Uber)
Drivers frequently consider these 3 areas when rating a rider:
1. Short wait times - Be ready to go when they arrive at the pickup location. Be sure the location you entered is actually where you'll be.
2. Courtesy - Treat drivers and their cars the way they'd expect to be treated themselves.
3. Safety - Drivers want to make sure everyone in their car is safe, and shouldn't feel pressured to break any laws.
https://help.uber.com/h/bfea011b-3fde-4647-8b4a-5cc1bbc37899
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