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RideGuru Rideshare Safety and Security Survey 2019

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RideGuru Rideshare Survey Results 2018; Forget Tinder and LinkedIn. Ridesharing is the new social centre.

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RideGuru
295 Driver Driver Rider Guru
 Posted 8 months ago

Thank you to everyone who completed our rideshare survey! We are excited to share the top ten takeaways with you. With over 1,000 total respondents, this comprehensive survey was the largest of its kind focused on passenger rideshare use and the results have been fascinating. For more information on the survey click here.

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    amcbeth
    335 Rider Driver
     7 months ago  (edited 7 months ago)

    When people talk about autonomous cars, their first thought is the safety.of them.

    The 64% that are concerned with safety will be overome when cheaper rides are available, Cheap is very effective as we all know in the ride sharing industry.

    Secondly, if you live in a city, where you seldom go over 20 mph, the fear factor will be overcome.

    If I seem to be advocating autonomous cars, it's because I know they are coming. Too much is invested in them to stop now.

    Most people think of ride sharing compnies implementing the cars so they can get rid of cranky drivers and lower the rates. Both are true. How can you give a car a "1" rating? By the way, will there be tip boxes for riders to ignore?

    Now my main reason for the post is I see problems other than safety for autonomous cars to consider.

    1. Assume two riders are inebriated and one gets out of the car and falls down on the street side of the car.  Currently a concerned driver would pick her up and get her ...

    Read more...

    When people talk about autonomous cars, their first thought is the safety.of them.

    The 64% that are concerned with safety will be overome when cheaper rides are available, Cheap is very effective as we all know in the ride sharing industry.

    Secondly, if you live in a city, where you seldom go over 20 mph, the fear factor will be overcome.

    If I seem to be advocating autonomous cars, it's because I know they are coming. Too much is invested in them to stop now.

    Most people think of ride sharing compnies implementing the cars so they can get rid of cranky drivers and lower the rates. Both are true. How can you give a car a "1" rating? By the way, will there be tip boxes for riders to ignore?

    Now my main reason for the post is I see problems other than safety for autonomous cars to consider.

    1. Assume two riders are inebriated and one gets out of the car and falls down on the street side of the car.  Currently a concerned driver would pick her up and get her to safety. Would her inebriated companion try to pick her up before a car comes bearing down on them? (Read about it in a Quora post)

    2. Assume both riders fall asleep. Will the car reconize that they haven't exited. If so, would the car remain out of service until they wake up? Would it automaticly go back to the depot with both riders? If not, then would they be guests of the next rider?

    3. What would happen if they vomited and exited. Would the cameras recognize this and send the car back to the depot? What happens if it doesn't recognize it?

    4. In the inner cities, pedestrians crossing legally and illegally are a problem. Would the automonous car wait until it is safe to go? LOL

    5. What if something or someone is still in the car when it arrives to pickup the next rider, what will he do? Click on "Car not ready, send another." What if he wanted to catch a plane?

    6. What if you lost something in the car. What are your chances of seeing it again?

    7. Imagine a car pool with random riders. Would they all behave nicely?

    I think that covers some of the problems I see.

    I think when the automonous cars do arrive, they will not be gas powered, not a hybrid, but only electric. It would not make sense for them not to be. All the work being done on automonous vehicles that are gas powered would be easily transfered to an electric car. The vehicle power has nothing to do with the success of the programming.

    1. What if the nations leaders determine that it is in the best interest to get gas burners off the road. Will it offer payments to car owners to junk their older cars and buy an electric car, automonous or not. It has happened not to long ago.

    2. What if cities determine that only automonouscars or electric cars will be allowed into the city?

    Only fire trucks, and emergeny vehicles would be allowed to be gas powered.

    Am I stretching  a little bit? Yes, probably a lot, but it will come to that eventually.

    Until then, be safe.

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    Samarov
    1362 Rider
     7 months ago

    The most depressing statistic (out of many) is that 89% of respondents don't think rideshare should be regulated. Regulations are the only way this slipshod Wild West "industry" might one day actually become a reliable public transportation option.

    The result that passengers have no preference between taxis and rideshares underscores the point that public cars must be regulated in order to control the rampant abuses of money-grubbing tech-bros who run the technology, clueless drivers who are held to no discernible standards, and entitled riders who act as if the people driving them are indentured servants.

    These results should be cause for alarm, not celebration.

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    chocolove
    53 Rider Driver
     8 months ago

    Everyone ALWAYS thinks drivers are taking a "longer route".

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      jphorseshoeluck
      62 Driver
       7 months ago

      I know some drivers have no idea what they are doing but sometimes the longer route is actually better when it helps you to avoid expensive tolls and traffic! I hate when I have overly opinionated riders.

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    RLS18
    17
     8 months ago

    Pretty interesting results and awesome infographic!

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      RideGuru
      295 Driver Driver Rider Guru
       8 months ago

      Thanks! Our team member, Bekah, created it. We love her talent!

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    bobshmob
    46 Driver Driver
     8 months ago

    I would have loved to be a driver that hooked up two pool riders in marriage, haha. My pool riders are boring..

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    cheesehead
    481 Driver Rider
     8 months ago

    Some interesting stuff here. Do you guys plan to run this survey again next year?? It would be interesting to see the differences.

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      RideGuru
      295 Driver Driver Rider Guru
       8 months ago

      Yes, we plan to make this an annual survey. Make sure to tune in next fall :)

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    frattyboy
    28
     8 months ago

    Wow, pretty impressive that 68% of people claim ridesharing has helped them avoid drinking and driving. I mean I get it but people act as though taxis and sober driving friends were never a thing...

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    joeyj
    401 Driver Rider
     7 months ago

    Ok so this proves it. 1) Drivers hate Pool. 2) Riders hate Pool.

    Literally everyone hates pool, except 7% of rides (screw em). Can we get rid of it now?

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      dailyjoe1987
      70
       7 months ago

      SERIOUSLY!! That 7% are the cheapskates of our society. Why are we catering to them?!

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    lionfool
    179 Rider Driver
     8 months ago

    89% do not support regulation!?!? That is a huge number. I'm surprised. Maybe passengers just don't really see how it could benefit them. Do they like paying surge pricing? Do they like not knowing for sure how well a driver has been vetted?

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      Wes
      1453 Rider Driver
       7 months ago

      I think they assume (and rightfully so) that prices will go up if the government gets involved because....  well.... IT WILL.  LOL... it always does!

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        GundamX10
        28
         7 months ago

        In the new gig economy that people LOVE (especially the milennials), regulations is the enemy.  All of a sudden all the labor and services started falling like rocks (i.e. things got cheaper) due to over abundance of "supply", we all got used to unregulated markets and cheap prices.

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    gironimo45
    35 Rider Driver
     8 months ago

    50% of people think the rideshare company should be paying drivers more but they do not want to pay more for their ride... riders are so frustrating.

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      lionfool
      179 Rider Driver
       8 months ago

      Well the logical conclusion is that riders think that the rideshare companies are taking too much of a cut. Right? I mean the way Uber now seems to just take as much as they want and screw the drivers, there is plenty more they could be paying us, and riders are smart enough to sense that.

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    teddyShock
    30
     7 months ago

    Really cool graphic, I was actually slightly sad when it ended.

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    GeorgeCCromwell
    129
     7 months ago

    how do i share this.

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    GundamX10
    28
     7 months ago

    Only 68% think they will use it morein the future?  How is that so low?  Because they take too much of it already?

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    wsheffi
    21
     7 months ago

    So the more you earn the more you rideshare, huh? I guess that makes sene, more disposable income to spend on rides. Though your would think these people might have personal drivers. Or maybe they just take Uber black more?

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      amcbeth
      335 Rider Driver
       7 months ago  (edited 7 months ago)

      There are similarites between a Chauffeur and an UberXL driver.

      Both have clean and reliable vehicles. Both are experienced drivers.

      However, the average pay for a chauffered is over $22,000, and it is customary to tip a chauffeur. You don't have to tip a UberXL driver.

      $22,000 buys a lot of UberXL rides and by golly you don't have to tip. (Is that a good feeling or what?)

      Now you know why.

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      butterworth67
      81 Rider
       7 months ago

      really? You think making 250k let's you afford a personal driver?! please...