Wes Kretzer (Wes)

Ride Apprentice from Aurora, OH

Weekend Uber Warrior
1602 Rider Driver

Weekend Uber Warrior, experience with lighting and lighting fixtures/applications, Southern Gospel Music.


Posts by Wes

Comments by Wes

    {{ ratingSum }}
     3 years ago in  Ride

    Call a cab.  uber/Lyft is not set up to handle cash.  Alternately download the app and attach a credit or debit car and you can save yourself a few dollars by using Uber/lyft instead of a cab service.

  • The Uber employee was being paid to observe everything and make sure the automobile was being operated in a safe and legal fashion.  Apparently watching TV and not paying attention took precedent and as a result, an innocent pedestrian was killed.  While I don't know the details (perhaps the pedestrian dashed in front of the car) it would appear to me that the driver may well have placed themselves in a perilous legal situation that resulted in the death of another human.  I surely wouldn't want to be in their shoes!

  • Depending on the car model, leather seating is a determining factor in being a "Select" Driver.  The auto list is very narrow that qualifies, and those auto's that do must also have leather seating surfaces.

    {{ ratingSum }}
     3 years ago in  Unfair ride cancellation from uber driver

    Tell Uber the REAL story - they will refund your cancellation fee and they will deal with the driver.

    {{ ratingSum }}
     3 years ago in  Well this is new, Uber and Lyft thinking about franchising?

    Is it possible given the current rate structure, absolutely NOT.  But keep in mind that when I started rates were double what they are now, and they were still MUCH MUCH cheaper than a cab.  I'll never understand why they reduced the rates to the levels we have today.  The solution is simple, charge a little more, cover your driver expenses and then allow for a small margin for the fleet operators.  It can be done but ONLY with increased rates.  And yes people will complain until it becomes the new normal.

  • They won't ignore CA for long - they're hoping for a public outcry.  There IS a way for this to work and still offer flexibility that we all desire, but their software is not currently ready to handle a change of model.  All they have to do is INSURE that all drivers will make (clear) more than minimum wage AND HAVE benefits such as social security and taxes (which you would undoubtedly get back when you file taxes at year end and take the mileage deduction).

    California is an appreciable contributor to the overall volume of both Rideshare companies, and you can be sure they won't ignore this situation for too long.

  • You certainly have the rite to request it be turned off, however do so with the understanding that the driver has the right to refuse you the ride, which will result in you having to request another car/driver.  

    The driver has the right to refuse, the passenger has a right to request.  But never lose sight of the fact that the driver is protecting YOU as much as they're protecting themselves.  Many cameras have both forward and backward viewing, so many drivers are more interested in the capturing the forward view in case of an accident.

    {{ ratingSum }}
     3 years ago in  Why can't I get a ride?

    There are VERY FEW drivers working due to Covid-19.  Probably less than 5% of the normal ratio, at least in my market.  Open your APP and watch for cars to pop up.  It could take several minutes.  As SOON as you see a car appear on the map, REQUEST your ride.  The system will not allow you to request a ride if there are no cars available, so act QUICKLY as soon as you see a car appear.  (Cars are much easier to see on the Lyft app, they're super tiny on the Uber map)

    {{ ratingSum }}
     4 years ago in  Lorisriden

    Why not call a cab?  They are set up to accept cash.  Uber and Lyft are strictly handled by card and you are NOT insured if you take a rideshare ride paying cash.  This is a violation of the terms of service and would not only get the rider terminated, but you would have NO insurance if you were in an accident.

    {{ ratingSum }}
     4 years ago in  Can you get bedbugs from an Uber car?

    Absolutely you can - just as you can get them from ANY surface where the bed bugs reside or have been recently deposited.

    {{ ratingSum }}
     4 years ago in  If I get into an accident in period one, am I covered?

    If you have Ridehshare Insurance, YES.  If not, you can only hope your insurance company doesn't find out you were involved in Ridehshare activities at the time of the accident as they could use this to avoid covering you.

  • Do you have an Uber Hub office in your area?  I would go visit them where you can speak to a "live person" and perhaps you can sway them to get involved.  This whole "drinking" thing has gotten completely out of hand with customers who choose to totally disregard the outcome to you in hopes of gaining a free ride or free credit on their account.  It's criminal but there's little you can do and that's completely unfair to everyone.  I found it infuriating as I'm sure you do!!!

    {{ ratingSum }}
     4 years ago in  Can a ride be schedule ahead of time

    In some cities you can while others it's not an option.  However, please understand that scheduling in advance merely places your request in a que that automatically makes the request at the time you indicate for pick up.  Particularly since you're both at different terminals, I wouldn't recommend attempting to pre-arrange.  There's always plenty of cars at the airport and it will not expedite your pick up whatsoever.  The system may not allow it at the airport anyhow as there is a que system in place at airports where the the drivers are stacked to receive requests in the order of their arrival at the Uber/Lyft holding lot where drivers are required to go before they can receive a request.  No matter what you do, the time for a driver to arrive at your pick up point will be the same since every car begins at the drivers lot which is typically 4-6 minutes away from the gates.

    {{ ratingSum }}
     4 years ago in  Why don't my ratings increase

    If you haven't done 500 rides, you'll find your rating jumps around more than if you have.  If you're a new driver, Uber and Lyft both pretty much ignore your ratings for the first 100 trips unless they receive negative comments in which case they'll send you an automated message informing you of some things you could "improve".  

    Once you've completed 500 rides, even a 1 won't have a huge impact on your overall score, but it's also slower to increase your rating to a higher level.

    {{ ratingSum }}
     4 years ago in  are early morning rides available on Sundays?

    Scheduling in advance (on Uber) does NOTHING.  It simply places the request in a computer que to request your ride at the indicated time.  If there are no drivers available, you still won't have a car.  With Lyft, the system is different and a driver can accept the trip in advance which is sort of a commitment that they will be working during this time.

    My suggestion would be, prior to the trip, to look at your app at 4 in the morning and see if there are cars available in your area.  If so, you can have reasonable confidence cars will also be available whenever you're actually ready to go on your trip to the airport.

  • In the United States, Uber/Lyft does NOT accept cash as a form of payment.  If you DO somehow find a driver willing to take the ride for cash, just remember, you are taking what could easily turn out to be an UNINSURED RIDE should an accident occur.  Personal insurance policies EXCLUDE drives 'for hire'.  In other words, if you're getting paid to take someone somewhere, that ride is NOT insured and requires commercial insurance.  Thoretically, even if you have added Rideshare coverage to your policy, that covers Rideshare rides and NOT cash rides.  Those rides would require TRUE commercial insurance which is WAY more expensive than Rideshare coverage.  So let the customer beware and if you do this, know that you're doing it fully informed.

    {{ ratingSum }}
     4 years ago in  Booking ahead for large vehicles

    If your city allows you to schedule trips, then yes, you can schedule XL vehicles in advance.  Keep in mind several things.  Getting multiple vehicles in advance is NOT possible, only one at a time.  Also keep in mind that many XL's can seat 6 but it's a squeeze, so if comfort matters, you may want to plan for 5 passengers (plus the driver) to a vehicle.

    More importantly, you can only request ONE vehicle at a time, so if you need multiple vehicles it will be a problem.

    Lastly, keep in mind that using two regular Uber/Lyfts only costs slightly more than one XL, so there's not a huge savings by going to XL.  It's a matter of convenience.

    {{ ratingSum }}
     4 years ago in  Fare estimate

    The easiy way is to download the app, open it up and see if it tells you service is not available. If it does not, then service IS available in your area and if you look closely at the map, you'll most likely see available cars in various points around your area.  You may need to enlarge the map (squeeze in) to be able to see the available cars.

  • I would tend to agree with the writer's thoughts, however with that said, I have on more than one occasion not noticed a passenger rating until after I accepted the ride only to find they were absolutely lovely people.  So perhaps their lower rating experience was one where "you would have to have been there" to see why it might have happened.

    {{ ratingSum }}
     4 years ago in  schduled uber at 4:00am reliable?

    At an airport, YES you should always be okay.  If you were in an outlying area, that's probably the weakest time of night to find a driver.