I can't read this with a straight face:
The changes include giving users things to do other than call a ride when they open up the app — such as order food and view public transportation options. It’s another example of how the company is trying to branch out from ride-hailing, in a push to become profitable.
- It’s all about trust. For people to rely on Uber for more than rides the company will have to earn their trust, which it’s struggled to maintain over the years. Most recently, the company’s safety policies are being scrutinized after a Washington Post investigation indicated that the company prioritizes protecting itself from liability over riders’ safety.