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Uber/Lyft manipulating rides to frustrate me

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Charlesw1
7 Driver
 Posted 1 year, 6 months ago

Over the past six months as a driver, I feel like there have been fake riders, bad directions, opportune network failures, etc in my car.  Too many coincidences to be happenstance.  I feel like there is some ridiculous conspiracy to stop me from driving. Any thoughts on app manipulation?

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    MattC
    54 Rider Driver
     1 year ago

    Uber not sure about Lyft used to put you in "time out". Years back when acceptance rate was important I went down to 65% one night. The following Saturday night I got 2 pings in 2.5 hrs. I was in my same spot, same time I waited for rides every Saturday night. I went to 2 other busy areas still nothing. I watched the rider app other Ubers were quite busy. I wouldnt put anything past those sleazy companies. Both are evil empires with evil CEO's that dont care about drivers whatsoever. Dara K is so pissed they put all that $ out for self driving cars thinking they would be rid of drivers in a few yrs. Now he is stuck with paying drivers for much longer than anticipated. He without a doubt hates drivers.

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      Uberserge
      1293 Rider Driver
       1 year ago

      Uber definitely will throttle you if you're trying to complete a quest or streak as well as out you in quiet time outs. That's been going on for a long time.

      In this day and age of algorithms, what you make driving is not up to you

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    momof4
    8191 Rider Driver
     1 year ago

     I've had suspicions:) I am very picky with which ridesI accept. I choose the rides I do for safety reasons along with the obvious reason to make $. Being a female driver driving over night hours it can be somewhat frightening at times. Driving drinks home can be annoying as no matter my age or the drunk males age they still hit on you. I usually clean my car and take a break from 1am until 230am or I only accept long trips. I dont accept pool or shared rides for safety reasons, my ratings fall, and I drive X & XL for me to accept a pool it barely covers my gas. I feel that XL drivers should be able to opt out of pool.  However I will take a long trip on Pool but I shut it down for additional riders (again safety). There are days where I barely get a pool request then for the next few days I see nothing but pool. Since Uber Pro has come to my market Uber will totally log me out of the app after declining 2 to 5 rides in a row. I have to sign back in with my password …

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     I've had suspicions:) I am very picky with which ridesI accept. I choose the rides I do for safety reasons along with the obvious reason to make $. Being a female driver driving over night hours it can be somewhat frightening at times. Driving drinks home can be annoying as no matter my age or the drunk males age they still hit on you. I usually clean my car and take a break from 1am until 230am or I only accept long trips. I dont accept pool or shared rides for safety reasons, my ratings fall, and I drive X & XL for me to accept a pool it barely covers my gas. I feel that XL drivers should be able to opt out of pool.  However I will take a long trip on Pool but I shut it down for additional riders (again safety). There are days where I barely get a pool request then for the next few days I see nothing but pool. Since Uber Pro has come to my market Uber will totally log me out of the app after declining 2 to 5 rides in a row. I have to sign back in with my password then click online then it will prompt me to pick a vehicle (I have 2 on platform although I havent used the car in over a year). Only then will it allow me back online.  This all takes time and if I am on a highway doing 70mph I have to wait to get back online. This went on for 3 weeks then it stopped. However it started again up again this time it got worse every 2 to 3 request declined it would log me out. It also added another annoying process. I would be logged off after 2 declined go though logging back in, picking the car, and then it prompted me to take a selfie. Normally once every few mths i would be asked to which i understand why.  Taking the selfie itself was not the issue but Uber took it further. In 5 hrs I was asked to take 4 selfies  Two were 10 min apart and one with a passenger in the car. This went on for 3 days. I called Uber 2X and you know where that got me. Was just like talking to my dog:) At least I can understand my dog:) I still did not change my driving habits and so far the last 2 days the selfies stopped and they are no longer logging me out as frequently. I have talked to other drivers and no one else experiences this.  I've also picked up riders that tried getting an Uber and were told no drivers in the area. They then switch to Lyft and get me. Makes no sense as I am on Uber and Lyft sitting in same spot when I get the Lyft ping. Yet Uber says there are no drivers. I dont see Uber wanting to lose that ride but why are they saying no available drivers when I am clearly in the area? This happened on 4  45 min + trips in 3 days. Go figure. There are a few other strange things that I cannot explain that happen but I think you get my point. 

    Conclusion

    I definitely think Uber more so than Lyft has things buried in their software to get us to drive the way they want us to. Perfect example annoy me enough with selfies & logging me out constantly that I stop declining rides. Make me go through all that BS so I give up and start excepting every ride.  Do I believe they can target drivers to change their habits? Your damn right. To what extent they go to I dont know but I do think they try to manipulate drivers whenever possible. They use Algorithms & AI so I would assume its possible.   Just make sure your apps are updated. They have had a few app updates recently in a short period of time. If you are updated and it keeps happening all I can say is it wouldn't surprise me. 

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      Charlesw1
      OP 7 Driver
       1 year ago

      I am sure that I am not the only one. How do you feel about those companies having access to your camera so they can watch you in car? 

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        momof4
        8191 Rider Driver
         1 year ago  (edited 1 year ago)

        I havent heard that one. How are they watching our own personal dashcams or our camera on our phone? I dont give Uber app permission to use anything but my location. However I have to go in and switch something off because it still runs in the background. They know where I am when I am not on the app. I just realized it. I looked into it last night. 

        They have been shady since day 1 dont trust anything they do.