RIDEGURU
I can prove it with screenshots of the pax and driver app. Uber puts me in unspoken timeouts all the time by not sending me pings while all the other cars around me keeps disappearing off the pax app.
Have you experienced that?
Does Uber & Lyft throttle drivers for low acceptance rates? Do they put drivers in timeout?
Posted 4 years, 9 months ago
Posted In
Angry Drivers
Passengers from hell? Complaints or suggestions for Uber and Lyft? Glaring problem with the industry? Do you have stories of your horrible experiences with rideshare services? Leave your comments here and share your stories.
Posted By
Sergio Avedian (Uberserge)
1300
Rider
Driver
Ride Apprentice from Los Angeles, CA
Blogger, Podcaster, Active Rideshare Driver/Coach
Active Uber/Lyft driver in Los Angeles, contributing writer for Rideguru and RSG (The Rideshare Guy), podcaster, rideshare driver coach, independent consultant to rideshare and tech companies.
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Comments
If its busy they dont shut mine down after 3 declines. I haven't been put on a time out since our acceptance rates dont matter anymore.
Don’t know where you drive but in Los Angeles, it’s normal operating procedure. They put drivers in unspoken timeouts all the time by not sending pings. Very obvious. They also turn my app off, how’s that being an IC.?
Happens all the time on both platforms, they even turn the app off after declining 3 requests in a row, so much for being an IC.