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Uber's 911 Feature. Will it help First Responders find uour location?

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momof4
7972 Rider Driver
 Posted 2 months ago

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Uber added a 911 feature in both Driver and Rider apps in my market (Philadelphia) in Summer of 2018. Uber sent me an in app notice but not much info other than Driver & rider can click "Emergency Data Sharing".  Uber then claimed your location will be sent to local law enforcement. I thought this was a great idea. I started telling my riders about it especially the females. Big mistake.  Here's why.

Recently I get another in app notice from Uber telling me about the new 911 feature. Wait, I thought they added this last year? This time I went looking in my app and in the TOS (Terms of Service). This is what I found out.  It's not available in every city. Matter of fact it's only available in 26 States, 60 cities in the US. What is even more frustrating is it's not even available in Philadelphia (where I drive)but yet I got 2 in app messages that it was added to the app. Lastly, even though it states it's available in 60 cities in fine print it states, "may not always be available in these markets". WTH? It works for 60 cities but only sometimes. Yet again Uber tells drivers, riders, news media, etc... that they are improving safety features, adding more safety features. Is it just me or do other drivers & riders feel that when Uber rolls out something new & positive, there is always a negative side to it? Uber really knows how to misinform drivers and riders. Most times we  dont always realize it right away. They release new ways for drivers to make more money and riders to save money but in the end the drivers come out with less money and riders are paying more. Uber and Lyft get away with a lot. S...

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Uber added a 911 feature in both Driver and Rider apps in my market (Philadelphia) in Summer of 2018. Uber sent me an in app notice but not much info other than Driver & rider can click "Emergency Data Sharing".  Uber then claimed your location will be sent to local law enforcement. I thought this was a great idea. I started telling my riders about it especially the females. Big mistake.  Here's why.

Recently I get another in app notice from Uber telling me about the new 911 feature. Wait, I thought they added this last year? This time I went looking in my app and in the TOS (Terms of Service). This is what I found out.  It's not available in every city. Matter of fact it's only available in 26 States, 60 cities in the US. What is even more frustrating is it's not even available in Philadelphia (where I drive)but yet I got 2 in app messages that it was added to the app. Lastly, even though it states it's available in 60 cities in fine print it states, "may not always be available in these markets". WTH? It works for 60 cities but only sometimes. Yet again Uber tells drivers, riders, news media, etc... that they are improving safety features, adding more safety features. Is it just me or do other drivers & riders feel that when Uber rolls out something new & positive, there is always a negative side to it? Uber really knows how to misinform drivers and riders. Most times we  dont always realize it right away. They release new ways for drivers to make more money and riders to save money but in the end the drivers come out with less money and riders are paying more. Uber and Lyft get away with a lot. Screwing everyone along the way. SMH. Obviously rideshare is a great idea. Unfortunately the 2 main companies are dishonest. They lie, cheat, and steal anyway they can. They are like a drug they got drivers hooked by paying them well, bonuses, quest, surges and flexibility. They got riders hooked with the convenience & cheap fares. They have taken most everything from drivers. It's inevitable that riders will see fares increases. 

For more safety info on IPhone and Android regarding ELS click article below. 

For more info on 911 feature & TOS see screenshots in replies below. 

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