I am looking for feedback from Ride Gurus, Riders, and/or drivers of Uber, UberEats, DoorDash, Postmates, Drizly, GrubHub, and Instacart for this post. So, please help us with this survey question.
From studies, it’s a pity that 60% of the rides don’t result in a tip. It’s sad to note the behavior of many riders. So, the question for the drivers is this.
We are looking at a new method that requires drivers to motivate riders to tip a minimum guaranteed amount, but without asking them explicitly to tip for the reward received.
The guaranteed minimum tip amount will be 400% of the cost of the reward. Again, this is the minimum tip amount guaranteed, which means it could be lot higher also.
The reward will be appealing such that even the regular tippers will be inclined to use the system to tip more than they do today.
Would drivers and riders be interested in trying it out if a system were offered? Appreciate your feedback.