Ask a Ride Guru

Meet the Ride Gurus

Ippei Takahashi

Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC

Chris Hawes

CTO of RideGuru, tech expert & enthusiast

Lilly Kenyon

RideGuru market data & operations expert

Felicia Dodge

Multimedia Guru

RideGuru Team

Harry Campbell

The Rideshare Guy

Jared Hoffa

Your Rideshare Questions, Answered

Have a question about rideshares or taxis? Ask the Ride Gurus!

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  How safe is Uber? Can you request a woman driver?

  Posted by Anonymous 3460 Rider Driver Driver 6 years, 5 months ago   (0 comments)   1 guru answer

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  Do Uber (and taxi) drivers really pee in bottles?

  Posted by Anonymous 3460 Rider Driver Driver 7 years, 2 months ago   (14 comments)   1 guru answer

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  Can Uber take you out of the coverage area?

  Posted by srider78 92 6 years, 10 months ago   (0 comments)   1 guru answer

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  Is there a minimum distance for Uber or Lyft? If so, what is it?

  Posted by Anonymous 3460 Rider Driver Driver 6 years, 6 months ago   (2 comments)   1 guru answer

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  How do I avoid surge pricing? Any tips and tricks?

  Posted by RelaxedRecliner 57 6 years, 12 months ago   (5 comments)   1 guru answer

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  What are Uber Beacons? Does it help me identify my driver?

  Posted by Anonymous 3460 Rider Driver Driver 6 years, 8 months ago   (2 comments)   1 guru answer

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  Is there a dress code for Uber and Lyft drivers? What have you seen them wear?

  Posted by DFosterG11 187 6 years, 8 months ago   (6 comments)   1 guru answer

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  Ubers and Lyfts at Houston Airport IAH? Pickup policies.

  Posted by Anonymous 3460 Rider Driver Driver 6 years, 9 months ago   (0 comments)   1 guru answer

  George Bush Intercontinental Airport

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  My Uber driver didn't match the profile in my app? What do I do?

  Posted by Anonymous 3460 Rider Driver Driver 7 years, 1 month ago   (13 comments)   1 guru answer

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  How does Surge Pricing or Prime Time work on UberPool or Lyft Line? (The carpooling options)

  Posted by JessMin99 148 6 years, 9 months ago   (3 comments)   1 guru answer

  How do surges apply when there are multiple passengers? What if another party came from a busy location which incurred …

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