Ask a Ride Guru

Meet the Ride Gurus

Ippei Takahashi

Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC

Chris Hawes

CTO of RideGuru, tech expert & enthusiast

Lilly Kenyon

RideGuru market data & operations expert

Felicia Dodge

Multimedia Guru

RideGuru Team

Harry Campbell

The Rideshare Guy

Jared Hoffa

Your Rideshare Questions, Answered

Have a question about rideshares or taxis? Ask the Ride Gurus!

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  Do drivers really rate passengers? What happens when my ratings are low?

  Posted by Dan 166 Rider 8 years, 3 months ago   (3 comments)   2 guru answers

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  Will I be charged for the distance traveled by the driver to come pick me up?

  Posted by Anonymous 3460 Rider Driver Driver 6 years, 7 months ago   (5 comments)   1 guru answer

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  Is it safe for a women to drive for Uber or Lyft? If so, what tips do you have for a new female driver?

  Posted by Anonymous 3460 Rider Driver Driver 6 years, 7 months ago   (0 comments)   1 guru answer

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  What do I do when I am involved in an accident or collision?

  Posted by Anonymous 3460 Rider Driver Driver 7 years, 1 month ago   (2 comments)   1 guru answer

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  How do I request an Uber ride when I am traveling to another country?

  Posted by MilanoMinis 168 Rider 7 years, 1 month ago   (1 comment)   1 guru answer

  Planning a business trip to San Francisco from NY.  I would love to use Uber there.  ...or does another app …

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  How do I ban or block drivers I do not want to be matched up with? I heard drivers can do the same with riders?

  Posted by KateHarley68 102 6 years, 8 months ago   (9 comments)   1 guru answer

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  Japan, Tokyo, UberVan Capacity?

  Posted by xjingwenx 15 Rider 6 years, 9 months ago   (5 comments)   1 guru answer

  I would like to know whether does the UberVan in Tokyo, Japan will pick up up to 6 riders, together …

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  Can Uber/Lyft drivers put bumper stickers on their vehicles? Maybe political ones?

  Posted by Anonymous 3460 Rider Driver Driver 6 years, 9 months ago   (6 comments)   1 guru answer

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  What Uber services can I pay using cash?

  Posted by Anonymous 3460 Rider Driver Driver 6 years, 9 months ago   (0 comments)   1 guru answer

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  Which cities are the long distance fees available and can be collected by the Uber drivers?

  Posted by AnonymousRider 453 Rider 6 years, 4 months ago   (2 comments)   1 guru answer

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