Ask a Ride Guru

Meet the Ride Gurus

Ippei Takahashi

Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC

Chris Hawes

CTO of RideGuru, tech expert & enthusiast

Lilly Kenyon

RideGuru market data & operations expert

Felicia Dodge

Multimedia Guru

Harry Campbell

The Rideshare Guy

RideGuru Team

Jared Hoffa

Your Rideshare Questions, Answered

Have a question about rideshares or taxis? Ask the Ride Gurus!

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  Are taxi and Uber drivers legally responsible for what happens in the backseat of a car?

  Posted by Anonymous 3434 Rider Driver Driver 2 years, 2 months ago   (0 comments)   1 guru answer

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  Can I drive a pickup truck for Uber? I do have an extended cab, i.e. backseats.

  Posted by BGraft89 614 Rider Driver 1 year, 7 months ago   (15 comments)   1 guru answer

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  How many lost items do drivers see? How often?

  Posted by TonyAlmeida 1134 Rider 1 year, 9 months ago   (5 comments)   1 guru answer

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  What is UberRush? Where is UberRush available?

  Posted by Anonymous 3434 Rider Driver Driver 1 year, 7 months ago   (4 comments)   1 guru answer

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  Which is more lucrative for Uber and Lyft drivers? Big cities or small cities?

  Posted by JBurd 184 Rider 1 year, 4 months ago   (0 comments)   1 guru answer

  Bigger cities must have more customers but there are also more drivers and hence more competition, right?  Smaller cities may ...

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  What is the shield icon on my Uber app? I asked a bunch of people and none of them have seen it.

  Posted by BWaltersDad 52 1 year, 2 months ago   (4 comments)   1 guru answer

  It's at the bottom left.  I was scared to press it, so I asked my friends.  They didn't have the ...

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  How do I request more than one Uber vehicle at a time?

  Posted by DWang02 105 Rider 1 year, 4 months ago   (6 comments)   1 guru answer

  Is this really not possible?  Uber tells people if your party is larger than 6, we should order multiple vehicles, ...

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  What is Uber-jack? What does mean to be Uberjacked?

  Posted by AnonymousRider 449 Rider 5 months, 2 weeks ago   (0 comments)   1 guru answer

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  How do I cancel an Uber ride? When do cancellation fees apply? (Rider's Perspective)

  Posted by Anonymous 3434 Rider Driver Driver 1 year, 6 months ago   (0 comments)   1 guru answer

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  Can I take my dog with me as an Uber driver, in the car, if she was enclosed in the back area of my van and not able to see the passengers?

  Posted by SamanthaC8 113 1 year, 6 months ago   (4 comments)   1 guru answer

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