Ask a Ride Guru

Meet the Ride Gurus

Ippei Takahashi

Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC

Chris Hawes

CTO of RideGuru, tech expert & enthusiast

Lilly Kenyon

RideGuru market data & operations expert

Felicia Dodge

Multimedia Guru

RideGuru Team

Harry Campbell

The Rideshare Guy

Jared Hoffa

Your Rideshare Questions, Answered

Have a question about rideshares or taxis? Ask the Ride Gurus!

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  Can I use Uber internationally?

  Posted by gen1 62 Rider 1 year, 7 months ago   (0 comments)   1 guru answer

  I am traveling abroad to a few different countries, can I use my Uber account to get rides?

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  What is the difference between Uber's Booking Fee and Service Fee?

  Posted by SyedAli 232 Driver 1 year, 3 months ago   (6 comments)   1 guru answer

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  What happens when an officer pulls over an Robot Taxi or an autonomous car and there's no driver?

  Posted by AsStibelDude 624 Driver 1 year, 4 months ago   (0 comments)   1 guru answer

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  What is the shield icon on my Uber app? I asked a bunch of people and none of them have seen it.

  Posted by BWaltersDad 52 1 year ago   (4 comments)   1 guru answer

  It's at the bottom left.  I was scared to press it, so I asked my friends.  They didn't ...

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  Which is more lucrative for Uber and Lyft drivers? Big cities or small cities?

  Posted by JBurd 184 Rider 1 year, 2 months ago   (0 comments)   1 guru answer

  Bigger cities must have more customers but there are also more drivers and hence more competition, right?  Smaller cities may ...

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  Can I drive a pickup truck for Uber? I do have an extended cab, i.e. backseats.

  Posted by BGraft89 614 Rider Driver 1 year, 4 months ago   (15 comments)   1 guru answer

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  What is UberRush? Where is UberRush available?

  Posted by Anonymous 3419 Rider Driver Driver 1 year, 5 months ago   (4 comments)   1 guru answer

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  How do I request more than one Uber vehicle at a time?

  Posted by DWang02 105 Rider 1 year, 2 months ago   (6 comments)   1 guru answer

  Is this really not possible?  Uber tells people if your party is larger than 6, we should order multiple vehicles ...

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  How many lost items do drivers see? How often?

  Posted by TonyAlmeida 1119 Rider 1 year, 7 months ago   (5 comments)   1 guru answer

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  How do I cancel an Uber ride? When do cancellation fees apply? (Rider's Perspective)

  Posted by Anonymous 3419 Rider Driver Driver 1 year, 4 months ago   (0 comments)   1 guru answer

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