Ask a Ride Guru

Meet the Ride Gurus

Ippei Takahashi

Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC

Chris Hawes

CTO of RideGuru, tech expert & enthusiast

Lilly Kenyon

RideGuru market data & operations expert

Felicia Dodge

Multimedia Guru

RideGuru Team

Harry Campbell

The Rideshare Guy

Jared Hoffa

Your Rideshare Questions, Answered

Have a question about rideshares or taxis? Ask the Ride Gurus!

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  Do Uber and Lyft require drivers to display the window placards? Why don't I always see them?

  Posted by B-girlAnderson11 83 11 months, 1 week ago   (8 comments)   1 guru answer

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  How much are these GPS-enabled dockless rental bikes? Are they cheaper than UberX?

  Posted by BehindTheName 100 Rider 1 year ago   (7 comments)   1 guru answer

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  Does booking in advance or scheduling ahead guarantee my fare on Uber and Lyft?

  Posted by Anonymous 3359 Driver Driver Rider 1 year, 2 months ago   (2 comments)   1 guru answer

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  Is it true that Lyft drivers can ban passengers?

  Posted by cContino77 152 1 year, 2 months ago   (1 comment)   1 guru answer

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  Uber didn't honor the upfront pricing! What is the point?! Is it not guaranteed?

  Posted by TonyAlmeida 1026 Rider 1 year, 7 months ago   (3 comments)   1 guru answer

  What is the frickin' point if upfront pricing isn't guranteed?  Isn't the whole point that we know BEFOREHAND ...

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  CHECK THOSE LONG DISTANCE FEES!

  Posted by JakeGunther 23 10 months ago   (7 comments)   1 guru answer

  I drive in the greater Boston area and after a big weekend I notice I wasn't paid ANY long ...

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  Can I schedule multiple Uber rides in advance? Say, if I already have a schedule ride for next week, but I want to schedule another for tomorrow.

  Posted by AGirlHasNoName 113 1 year ago   (2 comments)   1 guru answer

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  How would a Autonomous Uber handle ambulances? Would it pull over automatically?

  Posted by SmittenKitten 1827 Rider 1 year, 2 months ago   (3 comments)   1 guru answer

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  Can the driver complete and end the ride if he has no cell phone signal?

  Posted by RMaddox 108 Rider 1 year, 1 month ago   (6 comments)   1 guru answer

  My house is in a deadzone and some cell phone carriers have difficult time connecting.  I just had a driver ...

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  Can an Uber driver cancel the ride and kick out a passenger mid ride?

  Posted by Anonymous 3359 Driver Driver Rider 1 year, 3 months ago   (3 comments)   1 guru answer

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