Ask a Ride Guru

Meet the Ride Gurus

Ippei Takahashi

Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC

Chris Hawes

CTO of RideGuru, tech expert & enthusiast

Lilly Kenyon

RideGuru market data & operations expert

Felicia Dodge

Multimedia Guru

RideGuru Team

Harry Campbell

The Rideshare Guy

Your Rideshare Questions, Answered

Have a question about rideshares or taxis? Ask the Ride Gurus!

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  Uber's max driving limits and driving and operating caps? Can't I just work around it by using multiple apps, Uber, Lyft and Juno?

  Posted by LCarpenter 193 Rider Driver 4 months, 3 weeks ago   (7 comments)   1 guru answer

  I did notice they bulit this mechanis in the app, but I realized that it doesn't count the time ...

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  Is it true I cannot sue Uber or Lyft even if my driver gets into a horrible wreck?

  Posted by MatthewUrist 2 months, 3 weeks ago   (8 comments)   1 guru answer

  What is this I hear about how it is very difficult to sue and hold Uber liable for anything.  What ...

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  Is it true that Lyft drivers can ban passengers?

  Posted by cContino77 137 8 months, 2 weeks ago   (1 comment)   1 guru answer

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  Can the driver complete and end the ride if he has no cell phone signal?

  Posted by RMaddox 105 Rider 7 months, 3 weeks ago   (6 comments)   1 guru answer

  My house is in a deadzone and some cell phone carriers have difficult time connecting.  I just had a driver ...

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  What's an average Uber driver rating? Is 4.60 a good rating?

  Posted by cContino77 137 9 months, 2 weeks ago   (30 comments)   1 guru answer

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  Is it true that Uber turns off surge pricing during emergencies, disasters, and storms?

  Posted by BWaltersDad 3 months ago   (1 comment)   1 guru answer

  I was talking to my uber driver and I asked him why he wouldn't go out during big snowstorms ...

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  What is the shield icon on my Uber app? I asked a bunch of people and none of them have seen it.

  Posted by BWaltersDad 4 months, 2 weeks ago   (3 comments)   1 guru answer

  It's at the bottom left.  I was scared to press it, so I asked my friends.  They didn't ...

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  Room for luggage?

  Posted by cbfranks Rider 3 months, 1 week ago   (3 comments)   1 guru answer

  My wife and I plan to travel with several pieces of luggage enroute to our cruise terminal. I anticipate 4 ...

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  How would a Autonomous Uber handle ambulances? Would it pull over automatically?

  Posted by SmittenKitten 1559 Rider 8 months, 2 weeks ago   (3 comments)   1 guru answer

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  How long do Uber/Taxi drivers have to wait at airport waiting lots and their queues?

  Posted by JudgeItoh 148 7 months ago   (14 comments)   1 guru answer

  Most interested in JFK and LGA, but I'd love to know in general.  Very curious.

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