Ask a Ride Guru

Meet the Ride Gurus

Ippei Takahashi

Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC

Chris Hawes

CTO of RideGuru, tech expert & enthusiast

Lilly Kenyon

RideGuru market data & operations expert

Felicia Dodge

Multimedia Guru

Harry Campbell

The Rideshare Guy

RideGuru Team

Jared Hoffa

Your Rideshare Questions, Answered

Have a question about rideshares or taxis? Ask the Ride Gurus!

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  Uber Didn't Let Me Try To Earn My Way Back Home

  Posted by twersk77 175 Driver 1 year, 3 months ago   (18 comments)   1 guru answer

  So I took a rider to Philadelphia Airport as an Uber driver today from Princeton, New Jersey. Once I dropped ...

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  Uber didn't honor the upfront pricing! What is the point?! Is it not guaranteed?

  Posted by TonyAlmeida 1134 Rider 1 year, 12 months ago   (3 comments)   1 guru answer

  What is the frickin' point if upfront pricing isn't guranteed?  Isn't the whole point that we know BEFOREHAND the price?

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  Why does Uber not always send the closest driver?

  Posted by Anonymous 3436 Rider Driver Driver 1 year, 5 months ago   (9 comments)   1 guru answer

  How does Uber match up its riders and drivers?  How does Uber's algorithm work in terms of paring up users? ...

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  Does booking in advance or scheduling ahead guarantee my fare on Uber and Lyft?

  Posted by Anonymous 3436 Rider Driver Driver 1 year, 7 months ago   (2 comments)   1 guru answer

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  How much are these GPS-enabled dockless rental bikes? Are they cheaper than UberX?

  Posted by BehindTheName 113 Rider 1 year, 5 months ago   (7 comments)   1 guru answer

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  Do Uber and Lyft require drivers to display the window placards? Why don't I always see them?

  Posted by B-girlAnderson11 83 1 year, 4 months ago   (8 comments)   1 guru answer

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  What are the baggage limitations for Ride Share, please?

  Posted by Luckyword 13 Rider 6 months, 1 week ago   (1 comment)   1 guru answer

  I'm considering taking a ride to the airport in a few days, and am wondering about baggage limits. I've used ...

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  Is it true that Lyft drivers can ban passengers?

  Posted by cContino77 152 1 year, 7 months ago   (1 comment)   1 guru answer

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  What is a polite way to ask an Uber or Lyft driver to stop talking? I do not always want a conversation.

  Posted by SimoneXL 19 6 months, 3 weeks ago   (10 comments)   1 guru answer

  Look, I am a nice person and I know my manners.  However, I am not always up for conversing, especially ...

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  how do i request a lyft ride for 30 people?

  Posted by carter72112 7 Rider 4 months, 4 weeks ago   (2 comments)   1 guru answer

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