Ask a Ride Guru

Meet the Ride Gurus

Ippei Takahashi

Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC

Chris Hawes

Head of Technology at RideGuru: Tech expert, developer of RideGuru, TaxiFareFinder, UberFareFinder, and many more.

Lilly Kenyon

RideGuru market data & operations expert

Felicia Dodge

Multimedia Guru

Harry Campbell

The Rideshare Guy

Your Rideshare Questions, Answered

Have a question about rideshares or taxis? Ask the Ride Gurus!

Expert Rideshare Industry Knowledge

Curious about Ridehails? Not sure where to start? Or are you an experienced rider or driver, but want some expert advice? Look no further, ask the Ride Guru!

We compile questions from our users and have Ridehail industry experts answer them.  If your question is featured, we will let you know!

Recently Answered Questions

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  Which is more lucrative for Uber and Lyft drivers? Big cities or small cities?

  Posted by JBurdHop 4 weeks ago   (0 comments)   1 guru answer

  Bigger cities must have more customers but there are also more drivers and hence more competition, right?  Smaller cities may ...
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  Do Uber drivers give low ratings to passengers that are quiet and do not engage in conversations?

  Posted by Anonymous 2 months, 1 week ago   (9 comments)   1 guru answer

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  Airport pickup tips and advice? How do I find my Uber at the airport?

  Posted by Anonymous 2 months, 3 weeks ago   (0 comments)   1 guru answer

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  Are there operating hours for UberPool? How come they don't seem to be available at nights and early mornings?

  Posted by bBerman81 107 1 week, 2 days ago   (0 comments)   1 guru answer

  One of the drivers told me UberPool doesn't run at different times of the day.  Like they would close ...
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  If I schedule a future ride with Uber or Lyft , but there is a surge pricing at the scheduled time, will I be charged the extra fare?

  Posted by Anonymous 2 weeks ago   (1 comment)   1 guru answer

  ...or will they honor the price quoted?
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  How can a passenger reject a driver after you have been paired and the ride accepted?

  Posted by Anonymous 1 month, 3 weeks ago   (6 comments)   1 guru answer

  Say, after they have accepted, I see that it's a driver I've used in the past and didn ...
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  Can the driver complete and end the ride if he has no cell phone signal?

  Posted by RMaddox 1 month, 3 weeks ago   (6 comments)   1 guru answer

  My house is in a deadzone and some cell phone carriers have difficult time connecting.  I just had a driver ...
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  How long do Uber/Taxi drivers have to wait at airport waiting lots and their queues?

  Posted by JudgeItoh 1 month, 1 week ago   (11 comments)   1 guru answer

  Most interested in JFK and LGA, but I'd love to know in general.  Very curious.
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  How many miles do Uber and Lyft drivers put on their cars?

  Posted by Anonymous 1 month ago   (5 comments)   1 guru answer

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  Does booking in advance or scheduling ahead guarantee my fare on Uber and Lyft?

  Posted by Anonymous 2 months, 1 week ago   (1 comment)   1 guru answer

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