Ask a Ride Guru

Meet the Ride Gurus

Ippei Takahashi

Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC

Chris Hawes

CTO of RideGuru, tech expert & enthusiast

Lilly Kenyon

RideGuru market data & operations expert

Felicia Dodge

Multimedia Guru

RideGuru Team

Harry Campbell

The Rideshare Guy

Jared Hoffa

Your Rideshare Questions, Answered

Have a question about rideshares or taxis? Ask the Ride Gurus!

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  Does Uber Quiet Mode mean that the driver cannot play music either?

  Posted by WasabiNuts 27 1 day, 23 hours ago   (0 comments)   1 guru answer

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  True or false: Uber jacks up the price when your phone is low on battery (and desperate)?

  Posted by KGardiner 36 6 days, 15 hours ago   (18 comments)   1 guru answer

  My girlfriend told me this is absolutely true.  I dismissed it as an urban legend, but then I heard from ...

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  How do I determine UberEATS is available for my house/location?

  Posted by AnonymousRider 443 Rider 2 days, 3 hours ago   (0 comments)   1 guru answer

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  Accident after been dropped off at Incorrect Location

  Posted by DanielleRyan 16 1 month, 3 weeks ago   (6 comments)   1 guru answer

  Hi, I ended up having an accident a few weeks ago after been dropped at the wrong location. Long story ...

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  What happen if the Uber driver's mobile get switched off before ending the trip?

  Posted by himenmsuthar 12 1 month, 2 weeks ago   (8 comments)   2 guru answers

  What happen if the Uber driver's mobile get switched off before ending the trip?

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  What are the baggage limitations for Ride Share, please?

  Posted by Luckyword 13 Rider 1 month, 1 week ago   (1 comment)   1 guru answer

  I'm considering taking a ride to the airport in a few days, and am wondering about baggage limits. I ...

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  My Uber driver stopped to get gas. How should I rate the ride?

  Posted by AnonymousRider 443 Rider 1 month, 3 weeks ago   (4 comments)   1 guru answer

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  Is it true that some small cars (i.e. "subcompact") can be denied by Lyft despite them being four-doors and meeting all requirements?

  Posted by CarrieB78 32 2 months, 2 weeks ago   (5 comments)   1 guru answer

  There are vehicle requirements, I get it that, but I am now hearing that with Lyft, you can be denied ...

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  What is a polite way to ask an Uber or Lyft driver to stop talking? I do not always want a conversation.

  Posted by SimoneXL 19 1 month, 3 weeks ago   (10 comments)   1 guru answer

  Look, I am a nice person and I know my manners.  However, I am not always up for conversing, especially ...

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  What's a typical passenger rating for Uber? Is 4.50 good?

  Posted by JudgeItoh 174 1 year, 2 months ago   (162 comments)   1 guru answer

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