Ask a Ride Guru

Meet the Ride Gurus

Ippei Takahashi

Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC

Chris Hawes

CTO of RideGuru, tech expert & enthusiast

Lilly Kenyon

RideGuru market data & operations expert

Felicia Dodge

Multimedia Guru

RideGuru Team

Harry Campbell

The Rideshare Guy

Jared Hoffa

Your Rideshare Questions, Answered

Have a question about rideshares or taxis? Ask the Ride Gurus!

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  Is it true that Lyft drivers can ban passengers?

  Posted by cContino77 152 1 year, 4 months ago   (1 comment)   1 guru answer

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  What is Uber-jack? What does mean to be Uberjacked?

  Posted by AnonymousRider 449 Rider 3 months, 2 weeks ago   (0 comments)   1 guru answer

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  How do I report bad drivers? (Uber and Lyft drivers that is)

  Posted by Anonymous 3419 Rider Driver Driver 1 year, 3 months ago   (24 comments)   1 guru answer

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  How can a passenger reject a driver after you have been paired and the ride accepted?

  Posted by Anonymous 3419 Rider Driver Driver 1 year, 3 months ago   (18 comments)   1 guru answer

  Say, after they have accepted, I see that it's a driver I've used in the past and didn't like OR ...

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  How would a Autonomous Uber handle ambulances? Would it pull over automatically?

  Posted by SmittenKitten 1954 Rider 1 year, 4 months ago   (3 comments)   1 guru answer

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  Can I schedule multiple Uber rides in advance? Say, if I already have a schedule ride for next week, but I want to schedule another for tomorrow.

  Posted by AGirlHasNoName 115 1 year, 2 months ago   (2 comments)   1 guru answer

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  Can an Uber driver cancel the ride and kick out a passenger mid ride?

  Posted by Anonymous 3419 Rider Driver Driver 1 year, 5 months ago   (3 comments)   1 guru answer

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  Can we use Uber or Lyft for moving furniture?

  Posted by EllaOfCinder 203 Rider 1 year, 5 months ago   (8 comments)   1 guru answer

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  Can the driver complete and end the ride if he has no cell phone signal?

  Posted by RMaddox 109 Rider 1 year, 3 months ago   (6 comments)   1 guru answer

  My house is in a deadzone and some cell phone carriers have difficult time connecting.  I just had a driver ...

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  CHECK THOSE LONG DISTANCE FEES!

  Posted by JakeGunther 23 1 year ago   (7 comments)   1 guru answer

  I drive in the greater Boston area and after a big weekend I notice I wasn't paid ANY long distance ...

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