Service animals are a necessary part of people’s lives. Uber understands service animals are a must for some individuals, which is why they try to make it as easy and convenient to take Uber as possible with a service animal. Under certain situations, there are fees that are accompanied by this, but Uber will refund certain fees under certain conditions when a person is traveling with a service animal.
UberPool trips are a great way to save money by sharing a ride with other passengers. If you decide to take an UberPool with your service animal, it’s important to book two seats. This allows you and the other passengers to ride comfortably without feeling crowded. Uber will reimburse you the cost of the second seat as long as you write to let them know the second seat was for a service animal.
Service animals are animals, and sometimes things can’t be helped. Cleaning fees will be incurred for animal shedding, but Uber will refund you this cost as long as you notify them you had a service animal instead of a pet. Uber will also waive the fee for the first and second instances of bodily fluids of a service animal needing to be cleaned out of a car. On the third instance, the rider will have to pay the fee.
Service animals help people live their lives just like Uber helps people get where they’re going. Uber wants to make sure everyone has access to Uber no matter their circumstances.