Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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Does Uber or Lyft reward highly-rated passengers (5-star riders) with discounts or other privileges?
Someone told me Lyft does, but I am not seeing anything on their site about it.
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Why are taxis cheaper than Uber or Lyft in some areas?
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Is it true that I can no longer sign up as a Uber or Lyft driver in New York City?
Are they really not accepting any more drivers? Why would Uber turn down drivers? Doesn't that go against the whole …
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Is Uber and Lyft available at Auckland Airport for pickups? Are they allowed?
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Can I use two Uber promo codes at once?
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Where do I meet my driver at Seatte SEAT-TAC Airport?
They no longer pick up at terminal curbside, right? and not with other normal people passengers?
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Does Uber and Lyft run a credit check on your financial records? (upon backg ...
Does Uber and Lyft run a credit check on your financial records? (upon background check)
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Lyft Shared -- is a carry on and one checked bag reasonable or too much?
Will Lyft Shared be a good option if I have a computer carry on bag and one piece of checked …
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Any surcharges on New Years Eve before Midnight & After midnight?
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What is the best way to get from beardstown Illinois to Springfield Illinois
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Attacked by riders and I get deactivated
I have been driving for Uber since February 2020. I have a 4.98 rating, 98% acceptance rating and over 1500 …
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Can I get somebody to bring me a couple of packs of cigarettes to my address ...
Can I get somebody to bring me a couple of packs of cigarettes to my address in Santa Rosa without …
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The estimate tool cannot find Los Angeles International Airport or LAX even ...
The estimate tool cannot find Los Angeles International Airport or LAX even though I am connected to a VPN gateway …
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Can I schedule a ride in advance in San Francisco
We are traveling to San Francisco next week and I want to know how to schedule a ride in advance. …
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If someone claims that he or she comes to the wrong address and want me to d ...
If someone claims that he or she comes to the wrong address and want me to drive to wherever they …
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Do Uber and Lyft use GPS and trip/route information to resolve disputes between drivers and passengers?
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We have 2 adults and 2 kids going to carnival cruise port in new Orleans eac ...
We have 2 adults and 2 kids going to carnival cruise port in new Orleans each with a suitcase and …
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What are all the existing commercial rideshare companies operating in Southern California?
Hi!I am a rideshare driver. I am planning a temporary, 4-month move to Southern California. I like the independence …
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I am a Uber driver, Where I can see the customer ‘s review ?
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Can I get a driver with a truck to take a chest small barrel 2 suitcases box ...
Can I get a driver with a truck to take a chest small barrel 2 suitcases box and few pictures?