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Can’t use Uber Cash/Gift Card

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Nhuto
2 Rider
 Posted 1 year ago

Hi everyone,  my cousin is visiting the US from Germany.  We bought her $200 worth of Uber Cash/Gift Cards, she was able to load it into her account but when she ordered a ride she could not use the Uber Cash as payment . The $200 shows in her account, just can’t use it to pay. She was able to use her credit card to pay normally. 

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    chawes
    747 Rider Guru
     1 year ago

    I'm not sure why you wouldn't be able to use it. I think you will have to take this up with Uber unfortunately.