RIDEGURU
Uber still punishes us for declining rides. You can be in a busy area and still not get a ride for hours. Their punishment through timeouts seem to be even more excessive now compared to their punishments before they lied to drivers saying there is no more acceptance rating. Be aware - Uber is still keeping track and using that information against you to force you to take every ride. If you dont, after an extensive time out, they will further punish you with very short rides over and over. If you decline? Back on timeout till you've learned to be an obedient slave. How do you know? Pay attention to your time remaining online. You will notice it freezes. Uber has had me on time out for 6 hours total today. Be sure to FLOOD THEM with complaints - drivers need evidence logged should this matter go to court to force an investigation. I told Uber flat out at least on 4 occasions with documentation of the timeouts that they ARE doing this.... and they play dumb, say your account is fine, accuse your network of being the problem, tell you to do ridiculous things like toggle airplane mode.... Not once though, each time I boldly accused them did they deny they are doing it. They will just say they reviewed your account and it's working. That is a slymove. Yes, my so is technically in "working" status, but an ap that is active does not mean it's not on timeout. They are very sly with their verbage. Not once did they DENY timeouts exist. This is breach of contract. To tell drivers you can deny rides without it affecting you, and that your acceptance rating no longer affects your status, but then secretly use your acceptance rating to punish you is a new low for Uber.
Uber still punishes for declining January 2020
Posted 4 years, 10 months ago
Posted In
Angry Drivers
Passengers from hell? Complaints or suggestions for Uber and Lyft? Glaring problem with the industry? Do you have stories of your horrible experiences with rideshare services? Leave your comments here and share your stories.
Posted By
PinkPenguin76
2
Driver
Ride Apprentice
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Comments
I do not agree with a thing you stated. I would gladly take shorter rides then longer as stated in the comments below. You earn a base for that ride regardless of how far you go. I think you do not fully understand the platform or just like to complain because what you said makes no sense. If you are getting dinged then drive for Lyft, do another gig platform or get a hourly job. I am skeptical about your situation. I think you just like to complain as your statements do not back up your comments on how the platform works for the other 99.999% of us.
Uber 🤮🤮🤮
This is crazy. Pick up 12 km drop up 3 km. Earned $5.56 for 15km. Fucked!!!! Even i was in busy area the pickup was coming from far away like 19/18km far....
My acceptance rating is ~40%. Never have I experienced anything you are complaining about. I seldom accept a trip more then 6 minutes from where I am at. We are not paid for deadhead miles or time, the more time you spend traveling to a trip the less paid time and miles you can perform. Simply put short trips are better for several reasons. 1. The keep you in densely populated areas where you are going to get more offers with shorter travel distance and time. 2. Getting a minimum fair of $3 is going to pay you more for your time and per mile average. 3. You tip percentage will be monumentally higher on short trips as people typically tip $1, 3, or 5 no matter how long the trip was. 4. It is easier to maintain a positive vide through a short trip. This job is all about low margin, high volume. You can't make the volume driving empty to trips far away. Deadhead miles and time are profit killers…
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My acceptance rating is ~40%. Never have I experienced anything you are complaining about. I seldom accept a trip more then 6 minutes from where I am at. We are not paid for deadhead miles or time, the more time you spend traveling to a trip the less paid time and miles you can perform. Simply put short trips are better for several reasons. 1. The keep you in densely populated areas where you are going to get more offers with shorter travel distance and time. 2. Getting a minimum fair of $3 is going to pay you more for your time and per mile average. 3. You tip percentage will be monumentally higher on short trips as people typically tip $1, 3, or 5 no matter how long the trip was. 4. It is easier to maintain a positive vide through a short trip. This job is all about low margin, high volume. You can't make the volume driving empty to trips far away. Deadhead miles and time are profit killers. Who cares if you get long trip to some far flung suburb if you have to drive all the way back to the densely populated area EMPTY to get another trip.
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Take Screenshots?
Yes that's what I do. Lots of screenshots showing consistently in busy area and that my internet is fine, as well as of the "time remaining online" left available and how for hours it's the same. Like, if it says I have 9 hours 45 minutes remaining out of my 12 hours, how when I check again in 30 mins, an hour later... it's still showing 9 hours 45 minutes even though I've been online and it says I'm in a busy area the whole time... can also do screenshots of how job types are different than previous weeks months where all of a sudden I'm only getting extremely short trips compared to lots of long trips in past.
It's called throttling and those evil algorithms, so much for flexibility and freedom. I get skunked often, it's UBER After all.
https://therideshareguy.com/skunked-by-uber/
Right? I guess, what should we expect from a company who has made billions on loopholes....? I have noticed that my ap is not counting down because I've been stopped waiting for rides. However I still do not dismiss we are being put on time outs based on the fact alone that its beyond strange I can be in a busy area for long stretches of time and nothing comes through after I decline a ride. No matter what, its literally a breach of contract to do so, and I'll probably be seeking a class action attorneys. I wouldn't get much from it financially, as opposed to hiring a private attorney, but it would be beneficial for all drivers to do it that way; because, even if they cant be a part of the class action suit, those cases force the company to stop doing it....
You're not in CA I'm assuming? Major changes are taking place here as far as their IC vs employee battle, mostly positive for drivers but we always will be at the mercy of the evil algorithms.
I'm in San Diego. Their "changes" are smoke and mirrors.
I agree, not going to make drivers more money but the comfort of not taking shit pings is priceless.
They're making big changes in CA to keep drivers as IC, they even removed the AR numbers from the drover app. I still think they're punishing drivers though.
https://ride.guru/content/newsroom/uber-is-making-big-changes-in-california-for-drivers
I agree with you 100%. Written extensively about it last week and this week about oversaturation, enjoy the articles.
https://therideshareguy.com/skunked-by-uber/
https://therideshareguy.com/driving-ubers-way-vs-driving-my-way/