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How to get more trip requests as an Uber driver

Posted by: Lilly Kenyon Nov 12, 2019
Updated Jan 16, 2020

1 comment

Get more trip requests Uber driver

Have your trip requests seemed lower on Uber recently? Would you like to try and increase the amount of trip requests sent your way? While the Uber algorithm is a bit of a mystery there are a few things you can do to try and bump your trips and thus your earnings.


Opt in for all trips

If you are not receiving many trip requests this may be because you have limited your trip type preferences. Make sure to set your trip type preferences to "all" to receive all trips that you are eligible for. You can opt in to receiving all trip types by tapping the reset button in your trip types preferences. 


Turn off the destination filter

While the destination filter can be very helpful for drivers in certain instances, if you find you are not getting any rider requests it may be time to turn this setting off for a bit.


Confirm you are in the right area

The boundaries in which Uber drivers are allowed to pick up can sometimes be a bit abstract. If you are not receiving any requests, confirm that you are indeed within your approved service area. It is also recommended that if you are on the outskirts or near the border of your service area that you drive more central or to your designated city.

If you have completed all three steps above and you are still finding that your trip volume is low try contacting Uber directly to see if they are experiencing any app issues.

It may simply be possible that the area you are driving in is experiencing low demand. You can always try signing up for another ridesharing app to try and capitalize on as many riders as possible!

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Comments

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    PinkPenguin76
    2 Driver
     9 months ago

    Uber still punishes us for declining rides.  You can be in a busy area and still not get a ride for hours. Their punishment through timeouts seem to be even more excessive now compared to their punishments before they lied to drivers saying there is no more acceptance rating. Be aware - Uber is still keeping track and using that information against you to force you to take every ride. If you dont, after an extensive time out, they will further punish you with very short rides over and over. If you decline? Back on timeout till you've learned to be an obedient slave. How do you know? Pay attention to your time remaining online. You will notice it freezes. Uber has had me on time out for 6 hours total today. Be sure to FLOOD THEM with complaints - drivers need evidence logged should this matter go to court to force an investigation. I told Uber flat out at least on 4 occasions with documentation of the timeouts that they ARE doing this.... and they play dumb, say your account...

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    Uber still punishes us for declining rides.  You can be in a busy area and still not get a ride for hours. Their punishment through timeouts seem to be even more excessive now compared to their punishments before they lied to drivers saying there is no more acceptance rating. Be aware - Uber is still keeping track and using that information against you to force you to take every ride. If you dont, after an extensive time out, they will further punish you with very short rides over and over. If you decline? Back on timeout till you've learned to be an obedient slave. How do you know? Pay attention to your time remaining online. You will notice it freezes. Uber has had me on time out for 6 hours total today. Be sure to FLOOD THEM with complaints - drivers need evidence logged should this matter go to court to force an investigation. I told Uber flat out at least on 4 occasions with documentation of the timeouts that they ARE doing this.... and they play dumb, say your account is fine, accuse your network of being the problem, tell you to do ridiculous things like toggle airplane mode.... Not once though, each time I boldly accused them did they deny they are doing it. They will just say they reviewed your account and it's working. That is a slymove. Yes, my so is technically in "working" status, but an ap that is active does not mean it's not on timeout. They are very sly with their verbage. Not once did they DENY timeouts exist.  This is breach of contract. To tell drivers you can deny rides without it affecting you, and that your acceptance rating no longer affects your status, but then secretly use your acceptance rating to punish you is a new low for Uber.

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